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3CX Articles. How to Download 3CX APK Latest Version 20.2.0 for Android 2025; 3CX Screenshots. Old Versions of 3CX. 3CX 20.3 MB . Download. 3CX 3CX Articles. How to Download 3CX APK Latest Version 20.2.0 for Android 2025; 3CX Screenshots. Old Versions of 3CX. 3CX 20.3 MB . Download. 3CX
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Skip to content Company PhonebookIntroductionImport & export phonebook entriesSyncing of phonebook entries with MS 365 Shared MailboxContacts optionsCRM Integration - Contact CachingSyncing Exchange Server Public FoldersSee alsoIntroduction3CX includes a company phonebook where you can save contacts for company-wide access. This company phonebook is synced with the phonebooks of IP Phones as well as the 3CX apps. You can import contacts from a CSV file, Exchange public folders or Microsoft 365 shared mailboxes.You can also configure the phonebook so that when a contact found in your CRM system is searched for by a user or when a call is received and the caller is matched with a CRM record, it is cached / stored in the company phonebook.Import & export phonebook entriesTo import up to 1000 phonebook entries you need a CSV file with:Column headers on the first line Each contact entry on a single line Fields separated by a comma, e.g.: FirstΝame,LastΝame,Company,Mobile,Home Title,,Business,Business2, Email,BusinessFax, Department, PagerJules,Verne,ImagineInc.,979755868,0035722444032,255645622,Manager,255645667,255633564,[email protected],255645666,255645668,Sales,To import the company phonebook entries into 3CX:Download the sample phonebook CSV file and populate it with your phonebook entries.In your web client, go to “Admin”, “System”, “Phonebook” and then “Import”.Browse and select your saved CSV file to import. Click “OK”.To export 3CX Contacts entries to a CSV file:Go to “Admin”, “System”, “Phonebook”and then “Export”.The file will be automatically saved in your downloads destination.Syncing of phonebook entries with MS 365 Shared MailboxIf your 3CX is integrated with Microsoft 365 you can configure it so that 3CX automatically syncs any contacts from your MS 365 shared mailbox to the 3CX phonebook. To configure thisSetup Microsoft 365 to 3CX integrationGo to System > Phonebook in the Admin consoleClick on the Microsoft 365 buttonNow enable Sync Share Mailbox ContactsClick “Add” to select the shared mailboxes you want to sync. This will sync the following fields: First Name, Last Name, Company, Mobile, Home, Home 2, Business, Business 2, Email AddressContacts optionsIn the options dialog you can:Specify the number of digits that will result in a contact match. You can match the entire ID or just a part. In practice the caller ID might differ depending on your telco number so we recommend a value of 7. Specify the phonebook display sort order.Optionally you can have the Department, Queue or DID rule name prepended/appended to the caller ID.CRM Integration - Contact CachingIncrease the performance of caller ID matching from your CRM system, by matching all incoming or outgoing calls that are resolved to a contact cached in the 3CX phonebook. The downside is that cached customer records will be visible to all company users.Find this option by going to “Admin”, “Integrations”, “CRM” and switching it on or off accordingly.Syncing Exchange Server Public FoldersConfigure 3CX so that Exchange public folder contacts are synced. In your web client, go to “Admin”, “System”, “Phonebook” and then “Exchange”.Enter the Exchange Server URL, impersonated user account and password.Click “OK”.See alsoHow to configure a CRM system with 3CXHow to configure Bitrix24 CRM with 3CXHow to configure Freshdesk CRM with 3CXHow to configure HubSpot CRM with #1 Have 3CX client running works perfectly inside and outside of the office (using both direct-SIP and the tunnel). When users connect via VPN (split tunnel) the 3CX client has major issues:Setup:3CX server - no 3CX SBC.Here's the logical flowIn the office (No VPN): 3CX client -> pbx.domain.com -> 3CX Server Internal IPNo issues to report - everything works fine.Out of the office (No VPN):3CX client -> pbx.domain.com -> External IP -> NAT -> 3CX Server Internal IPNo issues to report - everything works fine.Out of the office via tunnel (No VPN)3CX client -> tunnel encapsulation -> pbx.domain.com -> External IP -> tunnel decapsulation -> 3CX server Internal IPNo issues to report - everything works fine.Out of the office (VPN):3CX client -> Cisco VPN encapsultation -> Internet -> Cisco VPN Concentrator -> pbx.domain.com ->3CX Server Internal IPThe PCAP shows that once encapsulated in the Cisco VPN, it resolves the internal IP correctly and registers with no issues. All calls setup, but no media passes because the contact IP is the physical LAN interface address of the computer not the tunnel virtual interface. I have verified that the interface metric is correct and windows does route split traffic correctly. It's something inside of the 3CX client that is incorrectly sending the wrong contact IP for RTP.Looking for help on this. #2 I just reproduced this using OpenVPN on my Windows 8.1 PC.I connected to my office and the 3CX Phone was using the correct interface to transfer both SIP and RDP via the OpenVPN tunnel. So here with OpenVPN it's working.Normally Cisco uses IPSec tunnels and not all of them have a local virtual IF. Can you see your IPSec IF in "Control Panel\Network and Internet\Network Connections"?If so go to advanced and move the Cisco VPN adapter to the top. Does that make a difference?If you don't have a virtual IF for your VPN I'm not sure if that will work as with VoIP it's more than normal routing since the client and the server need to be aware of their adresses as they are submitted during 5060 communication for them being able to create a working RDP stream in both directions.Download 3CX Assistant by 3CX Ltd - Software Informer
GHDSK Customer Basic Certified #1 Hi,we want to change from "3CX Phone for Windows App" to the new "3CX Desktop App". So far everything is working, but our biggest problem ist, that we used the command line (C:\ProgramData\3CXPhone for Windows\PhoneApp\CallTriggerCmd.exe +parameters) in the past to dial from some specual windows programs. This always worked for us.With the new "3CX Desktop App" we were not able to find any information how to do this.Has anyone found a solution for this?Thanks,Christian. #2 It is a feature exclusive to 3CX Phone for Windows. However, it is possible to do with our REST API. MakeCall is one of the free APIs you can use without a license. #3 How to integrate your REST API? Do you have any HOW TO? #4 We have documentation built into the Relay. Just install our Relay on your 3CX server and select the "API" link in the left-hand side panel. You will see there are ... I do not know exactly... hundreds of APIs we have developed and we are adding more weekly. One of several variations on MakeCall is: "100", "number_to": "8016424655"} #5 Thank you. Unfortunately my 3CX instance is hosted by 3CX so as I understand I can't install your Relay there, correct? #6 That is correct. When hosting your 3CX server AT 3CX, they do not support CFD applications, access to CDR files, or the installation of 3rd party tools. You would need to move your 3CX server to a hosting provider that does permit 3rd party tools.. 3CX Articles. How to Download 3CX APK Latest Version 20.2.0 for Android 2025; 3CX Screenshots. Old Versions of 3CX. 3CX 20.3 MB . Download. 3CXFree 3cx myphone Download - 3cx myphone for Windows
The 3CX VoIP Desktop Application has been compromised to deliver malware via legitimate 3CX updates. Huntress has been investigating this incident and working to validate and assess the current supply chain threat to the security community.UPDATE #1 - 3/30/23 @ 2pm ET: Added a PowerShell script that can be used to check locations/versions of 3CX and run against the hashes to see if they're bad to be run in an RMM.At 11:40 AM EDT on March 29, 2023, Huntress received an inbound support request from a partner, concerned with a new advisory and discussion on Reddit shared just 30 minutes prior. CrowdStrike was first to sound the alarm on a breaking incident: 3CX VoIP software installations were compromised, delivering malware to hosts running the 3CX desktop app. Huntress immediately added increased monitoring for malicious activity related to the 3CX application, while working to validate this attack vector so that we could provide as much information as possible to the community. From 3CX’s recently released notification, the currently known affected 3CX DesktopApp versions are 18.12.407 and 18.12.416 for Windows and 18.11.1213, 18.12.402, 18.12.407 and 18.12.416 for Mac.ImpactAt the time of writing, Shodan reports there are 242,519 publicly exposed 3CX phone management systems.3CX claims to have over 600,000 customers, and it goes without saying, this has the potential to be a massive supply chain attack, likened well enough to the SolarWinds incident or the Kaseya VSA ransomware attack in years past.Within our partner base, Huntress has sent out 2,783 incident reports where #1 Hi, I have 3CX installed on a Raspberry and have connected a Grandstream ATA (HT802) on the same LAN. In 3CX I have set the SIP port to 6060 and the RTP ports, as default to 9000-10999. In the Grandstream ATA GUI, I see Local SIP port and Local RTP port. Shall I set the same port numbers on the Grandstream as the 3CX, i.e. Local SIP port to 6060 and RTP port as any port inside 9000-10999, or something else? I am only using FXS Port 1. In case something else, should I forward those two port on the router to the Grandstream ATA IP? In the router I have forwarded all 3CX ports to the 3CX IP and the firewall checker is passed OK. Thanks. Saqqara Bronze Partner Basic Certified #3 Thanks, I have configured/provisioned as suggested, can make outgoing and receive incoming. I note the SIP port is set back to 5060 and RTP back to 5004 on the Grandstream GUI. Shall I now forward those port to Grandstream's IP on the router? Saqqara Bronze Partner Basic Certified #4 You do not have to do anything on the router, as the 3CX and HT802 are all local (on same network) Saqqara Bronze Partner Basic Certified #5 What are you trying to do with the HT802 ? #6 I am connecting a Panasonic DECT phone to the HT802, and will use it as a VoIP handset. Saqqara Bronze Partner Basic Certified #7 Can you see the extension number registered in the 'Extension' page within 3CX management console ?Has the Ht802 been provisioned correctly, can you access the HT802 frontend using the default username and password ?Can you do a an echo test by dialling *777 on the phone - this will check network connection to the 3CX server Last edited: Jun 8, 2020 #8 I can see the extension registered OK in 3CX, green dot. I cannot log in to the HT802 UI with default settings, but I can log in using 'admin' and the password set by 3CX under 'Device Web Page Password'. The echo test on *777 works fine. Saqqara Bronze Partner Basic Certified #9 I can see the extension registered OK in 3CX, green dot. I cannot log in to the HT802 UI with default settings, but I can log in using 'admin' and the password set by 3CX under 'Device Web Page Password'.Free 3cx phone system Download - 3cx phone system for
Your own SIP Trunk and numberYou need a SIP trunk to place calls to external numbers. You also need one to have a number on which your customers can call. 3CX puts you in the driver’s seat for this. We don’t offer bundled numbers, so there’s no hidden charges or long term contracts that are impossible to get out of. You’re free to choose from a wide range of supported VoIP providers in the USA, UK, Australia and more.#3 Community supportJoin the 3CX Community. Seek advice or share opinions. While 3CX SMB FREE is very easy to set up, the community is there for any additional support you might need. If you need more in depth help, 3CX is supported by a number of partners and resellers. They’re here to help, for an extra fee. Find a Partner near you.Discover more benefits!Your questions answered...The 3CX SMB Free edition is tailored for small offices with up to 10 users, providing remote working apps for iOS, Android, Windows and a Web Client. It also includes call handling options, inbound WhatsApp, Live Chat, video calls for up to 10 people and more.Yes, to use our apps, you'll need a 3CX system. You've got choices: let 3CX host it for you in the cloud for a small fee or even for free. Or set it up yourself on your own server. Just know that the apps won't work unless you have a 3CX system in place.To set up your WhatsApp team messaging you shouldDownloading the 3cx v18 Desktop App : r/3CX - Reddit
Skip to content HomeConfiguration guides and docs3CX Live Chat for Weebly Configuring 3CX Live Chat for WeeblyConfiguration StepsStep 1: Obtain your code snippet3CX FREE/SMB3CX Self-Hosted/DedicatedStep 2: Add the snippet to your siteAbout 3CX Live ChatSee alsoTo add 3CX Live Chat to your Weebly site, copy the code snippet from either the 3CX Web Client or Management Console. Paste the code into the web pages on which you want to have the live chat box appear or put it in the footer to have it site-wide.Configuration StepsStep 1: Obtain your code snippet3CX FREE/SMBDuring the sign-up process, you may have copied the code snippet. If not, you can obtain it as follows:Log into your 3CX Web Client and navigate to “Office Settings”Click on “Voice & Chat” then click on the information iconCopy the HTML code, save it to a notepad and proceed to step 2.3CX Self-Hosted/DedicatedNavigate to “Messaging > Live Chat” in the Management Console.Create your live chat link. Follow this guide for more information.Click on the ‘i’ button, then copy the HTML code. Save it to a notepad and proceed to step 2.Step 2: Add the snippet to your siteLogin to your Weebly administration and click on “Edit Site”.From the left menu drag ‘n’ drop the component “Embed Code” to any empty space in your theme. (suggested location is in the footer of the page, in order to be always available).On the added component click on “Edit Custom HTML”.Paste the code snippet into the text box.Click “Publish” on the top right corner.About 3CX Live ChatThe 3CX Live chat feature allows you to answer calls and messages from website visitors directly from 3CX. Read more about the Live Chat feature of 3CX.See alsoSee how to Setup your Live Chat boxLast UpdatedThis document was last updated on 3rd August 2022 Start your 2 month 3CX free trialConnecting, collaborating and communicating with your team and customers have never been easier. Take advantage of our free 60-day trial and discover the right solution for your business.CompanySolutionsUseful LinksLearn More Page load link 3CX uses cookies to enhance your experience. By continuing to use our site, you. 3CX Articles. How to Download 3CX APK Latest Version 20.2.0 for Android 2025; 3CX Screenshots. Old Versions of 3CX. 3CX 20.3 MB . Download. 3CX3CX alternatives? : r/3CX - Reddit
Your web browser is not compatible with this site. Please use a different browser for the best web experience.Home3CX Live Chat vs. Webex3CX Live Chat vs Webex comparison3CX and Cisco are both solutions in the Virtual Meetings category. 3CX is ranked #16 with an average rating of 7.0, while Cisco is ranked #2 with an average rating of 8.0. 3CX holds a 1.9% mindshare in VM, compared to Cisco’s 17.6% mindshare. Additionally, 91% of 3CX users are willing to recommend the solution, compared to 86% of Cisco users who would recommend it. Comparison Buyer's GuideExecutive SummaryUpdated on Feb 3, 2025Webex and 3CX Live Chat compete in the communication solutions market. Webex has the upper hand in video conferencing and meeting features, whereas 3CX Live Chat stands out in call management and VoIP services.Features: Webex offers excellent video conferencing, desktop sharing capabilities, robust security measures, integrations with tools like Outlook, and features like one-click meetings. 3CX Live Chat excels in seamless VoIP services, flexible call management, integration with CRM systems, and robust call reporting capabilities, offering both desktop and mobile applications for flexibility.Room for Improvement: Webex can improve its ease of use, address connectivity issues, and reduce its resource demand. Users also highlight challenges with initial setup and software updates. 3CX Live Chat could benefit from better integration options, improved reporting functionalities, and more customization features while dealing with limited APIs.Ease of Deployment and Customer Service: Webex supports diverse deployment models like public, private, and hybrid cloud, receiving mixed reviews for customer support effectiveness. 3CX Live Chat is recognized for straightforward deployment options whether in public or on-premises, with users reporting simplicity and clarity, and a low need for support interventions.Pricing and ROI: Webex is often considered pricey for SMBs, although its subscription plans are flexible. Concerns about cost-effectiveness remain compared to competitors like Microsoft Teams. 3CX Live Chat offers competitive pricing without user license costs, focusing on concurrent call capabilities, which generally provides better ROI through lower operational expenses and feature inclusivity.To learn more, read our detailed 3CX Live Chat vs. Webex Report (Updated: March 2025).Review summaries and opinionsROICustomer ServiceScalabilityComments
Skip to content Company PhonebookIntroductionImport & export phonebook entriesSyncing of phonebook entries with MS 365 Shared MailboxContacts optionsCRM Integration - Contact CachingSyncing Exchange Server Public FoldersSee alsoIntroduction3CX includes a company phonebook where you can save contacts for company-wide access. This company phonebook is synced with the phonebooks of IP Phones as well as the 3CX apps. You can import contacts from a CSV file, Exchange public folders or Microsoft 365 shared mailboxes.You can also configure the phonebook so that when a contact found in your CRM system is searched for by a user or when a call is received and the caller is matched with a CRM record, it is cached / stored in the company phonebook.Import & export phonebook entriesTo import up to 1000 phonebook entries you need a CSV file with:Column headers on the first line Each contact entry on a single line Fields separated by a comma, e.g.: FirstΝame,LastΝame,Company,Mobile,Home Title,,Business,Business2, Email,BusinessFax, Department, PagerJules,Verne,ImagineInc.,979755868,0035722444032,255645622,Manager,255645667,255633564,[email protected],255645666,255645668,Sales,To import the company phonebook entries into 3CX:Download the sample phonebook CSV file and populate it with your phonebook entries.In your web client, go to “Admin”, “System”, “Phonebook” and then “Import”.Browse and select your saved CSV file to import. Click “OK”.To export 3CX Contacts entries to a CSV file:Go to “Admin”, “System”, “Phonebook”and then “Export”.The file will be automatically saved in your downloads destination.Syncing of phonebook entries with MS 365 Shared MailboxIf your 3CX is integrated with Microsoft 365 you can configure it so that 3CX automatically syncs any contacts from your MS 365 shared mailbox to the 3CX phonebook. To configure thisSetup Microsoft 365 to 3CX integrationGo to System > Phonebook in the Admin consoleClick on the Microsoft 365 buttonNow enable Sync Share Mailbox ContactsClick “Add” to select the shared mailboxes you want to sync. This will sync the following fields: First Name, Last Name, Company, Mobile, Home, Home 2, Business, Business 2, Email AddressContacts optionsIn the options dialog you can:Specify the number of digits that will result in a contact match. You can match the entire ID or just a part. In practice the caller ID might differ depending on your telco number so we recommend a value of 7. Specify the phonebook display sort order.Optionally you can have the Department, Queue or DID rule name prepended/appended to the caller ID.CRM Integration - Contact CachingIncrease the performance of caller ID matching from your CRM system, by matching all incoming or outgoing calls that are resolved to a contact cached in the 3CX phonebook. The downside is that cached customer records will be visible to all company users.Find this option by going to “Admin”, “Integrations”, “CRM” and switching it on or off accordingly.Syncing Exchange Server Public FoldersConfigure 3CX so that Exchange public folder contacts are synced. In your web client, go to “Admin”, “System”, “Phonebook” and then “Exchange”.Enter the Exchange Server URL, impersonated user account and password.Click “OK”.See alsoHow to configure a CRM system with 3CXHow to configure Bitrix24 CRM with 3CXHow to configure Freshdesk CRM with 3CXHow to configure HubSpot CRM with
2025-04-20#1 Have 3CX client running works perfectly inside and outside of the office (using both direct-SIP and the tunnel). When users connect via VPN (split tunnel) the 3CX client has major issues:Setup:3CX server - no 3CX SBC.Here's the logical flowIn the office (No VPN): 3CX client -> pbx.domain.com -> 3CX Server Internal IPNo issues to report - everything works fine.Out of the office (No VPN):3CX client -> pbx.domain.com -> External IP -> NAT -> 3CX Server Internal IPNo issues to report - everything works fine.Out of the office via tunnel (No VPN)3CX client -> tunnel encapsulation -> pbx.domain.com -> External IP -> tunnel decapsulation -> 3CX server Internal IPNo issues to report - everything works fine.Out of the office (VPN):3CX client -> Cisco VPN encapsultation -> Internet -> Cisco VPN Concentrator -> pbx.domain.com ->3CX Server Internal IPThe PCAP shows that once encapsulated in the Cisco VPN, it resolves the internal IP correctly and registers with no issues. All calls setup, but no media passes because the contact IP is the physical LAN interface address of the computer not the tunnel virtual interface. I have verified that the interface metric is correct and windows does route split traffic correctly. It's something inside of the 3CX client that is incorrectly sending the wrong contact IP for RTP.Looking for help on this. #2 I just reproduced this using OpenVPN on my Windows 8.1 PC.I connected to my office and the 3CX Phone was using the correct interface to transfer both SIP and RDP via the OpenVPN tunnel. So here with OpenVPN it's working.Normally Cisco uses IPSec tunnels and not all of them have a local virtual IF. Can you see your IPSec IF in "Control Panel\Network and Internet\Network Connections"?If so go to advanced and move the Cisco VPN adapter to the top. Does that make a difference?If you don't have a virtual IF for your VPN I'm not sure if that will work as with VoIP it's more than normal routing since the client and the server need to be aware of their adresses as they are submitted during 5060 communication for them being able to create a working RDP stream in both directions.
2025-04-20GHDSK Customer Basic Certified #1 Hi,we want to change from "3CX Phone for Windows App" to the new "3CX Desktop App". So far everything is working, but our biggest problem ist, that we used the command line (C:\ProgramData\3CXPhone for Windows\PhoneApp\CallTriggerCmd.exe +parameters) in the past to dial from some specual windows programs. This always worked for us.With the new "3CX Desktop App" we were not able to find any information how to do this.Has anyone found a solution for this?Thanks,Christian. #2 It is a feature exclusive to 3CX Phone for Windows. However, it is possible to do with our REST API. MakeCall is one of the free APIs you can use without a license. #3 How to integrate your REST API? Do you have any HOW TO? #4 We have documentation built into the Relay. Just install our Relay on your 3CX server and select the "API" link in the left-hand side panel. You will see there are ... I do not know exactly... hundreds of APIs we have developed and we are adding more weekly. One of several variations on MakeCall is: "100", "number_to": "8016424655"} #5 Thank you. Unfortunately my 3CX instance is hosted by 3CX so as I understand I can't install your Relay there, correct? #6 That is correct. When hosting your 3CX server AT 3CX, they do not support CFD applications, access to CDR files, or the installation of 3rd party tools. You would need to move your 3CX server to a hosting provider that does permit 3rd party tools.
2025-04-11