Cisco Webex Calling

Author: u | 2025-04-25

For guidance, see the Configuration Guide for Cisco Webex Calling Customers. For more information on the Webex Calling offer, see Cisco Webex Calling in the Cisco Cisco Webex Calling is Cisco’s cloud-based phone system integrated into Webex. Webex calling has 3 PSTN connectivity options Cisco Calling plans, direct from Cisco Calling plans from 30 Webex Calling service

Webex Calling - Webex by Cisco

Collaboration. Table 1 describes the features included in the subscription. Table 2 describes the add-on features that can be purchased in addition to your cloud Calling and Meetings subscription. Table 1. Included Features Included feature Benefit Cisco Webex Calling Cisco Webex Calling is the latest Cloud Calling offering that delivers proven enterprise-class Cisco hosted calling functionality. Cisco Webex Calling for SP is a cloud calling offer targeting Service Providers – delivering a proven enterprise-class cloud PBX. Cisco Webex Meetings Cisco Webex Meetings service with a capacity of 200 attendees per session. Branded microsite included. For supported languages, visit this site. Messaging in Cisco Webex Teams Secure, all-in-one team collaboration from Cisco Webex, Cisco Webex Teams is an app for continuous teamwork. Move work forward in secure work spaces where everyone can contribute anytime with messaging, file sharing, white boarding, video meetings, calling, and more. Cisco Webex Teams file storage Pools 10 GB of Webex Teams file storage per named user. Soft client for Cisco Webex Calling for SP The Cisco Calling app is the soft client application (for Windows, Mac, iOS, and Android) that provides the calling experience for the Cisco Webex Calling for SP solution. It can be private-labelled by Cisco BroadCloud service providers, using their own preferred brands. Content management Provides each site with 10 GB of Network-Based Recording (NBR) storage for Cisco Webex meetings. Cisco Webex Conferencing Audio (voice over IP [VoIP]) Each named user has unlimited access to VoIP. Cisco Webex VoIP capabilities may not be

Cisco Webex Calling - Webex Calling: Y

Available to participants in certain countries. Refer to the “Important Information Regarding Audio Services” section of the Cisco Webex Audio Offering data sheet for more details. Cisco Webex Conferencing Audio (toll dial-in audio) Or Cisco Cloud Connected Audio Service Provider User Each named user has unlimited access to global toll call-in services. Local toll call-in number(s) are provided for participants in covered countries to join a Cisco Webex meeting. Refer to Table 2 in the Cisco Webex Audio Offering data sheet for a list of covered countries. Or, Under the Cloud Connected Audio Service Provider (CCA SP User) audio option, a service provider partner peers with Cisco and provides the transport and access (phone numbers) to a customer, while Cisco provides audio bridging. The service provider partner also provides lifecycle support, that is, day-0, day-1, and day-2 support. Full voice and call control (call hold, forward, transfer); 10 devices per user - voicemail supports Cisco, third-party, and analog devices. Table 2. Add-On Features and Deployment Model Availability Add-on feature Benefit Webex Calling only users Cisco Webex Calling is the latest cloud calling offering that delivers proven, enterprise-class, Cisco hosted calling functionality. The offer is based on the BroadCloud Calling platform, coupled with key Cisco commercial and administrative tools, to provide a best-in-class, fully featured cloud calling solution. These users will also receive teams messaging. Webex Calling for SP only users Cisco Webex Calling for SP is a cloud calling offer targeting Service Providers – delivering a proven enterprise-class cloud PBX

Cisco Webex Calling - Webex Calling: Your Business

For a phased update process across your organization, contact your Cisco account representative or partner for assistance. If you deploy interop, you must avoid directory synchronization, because it introduces two sources of user management—one in your existing org and one in Control Hub. If you deploy interop, XMPP federation is maintained in the existing org, not in Control Hub. If you cut over to Webex App and a Control Hub org, we don't have the option to add federated domains in Control Hub. Follow these steps if you're an existing Site Admin customer to align your meeting environment with Control Hub and the Webex App experience. 1 Follow the steps in Link Webex Sites to Control Hub. If you have existing Webex sites you can use the Cisco Webex linking process to get access to advanced analytics for those sites, and also link your Webex Meetings users to Control Hub. 2 Enable the full-featured Webex Meetings experience. This step gives your team of users the same meetings experience that they're already used to. Request the full meetings experience by contacting your Customer Success Manager (CSM) or partner for assistance. Use the steps to set up Calling in Webex App (Unified CM); this solution uses your existing Unified CM deployment that you already have in place. Refer to the Transitioning from Jabber Unified CM Calling to Webex App Unified CM Calling and Webex App UCM Calling Configuration guides for more information. 1 Validate Unified CM Calling configuration. The Calling in Webex App (Unified CM) solution lets you register Webex App directly to your Cisco Unified Communications Manager call control environment (on-premises enterprise, Business Edition 6000/7000, or as delivered through an HCS partner solution). This solution enhances the calling experience for end users, allowing them to directly make calls in Webex App. For guidance, see the Configuration Guide for Cisco Webex Calling Customers. For more information on the Webex Calling offer, see Cisco Webex Calling in the Cisco

Webex Calling global availability. - Webex by Cisco

Common area device calling Add-on licenses for common-area phone and desktop devices are available for customers who have common-area devices not associated with Named Users. A Common Area phone option is available for Webex Calling or Cisco Webex Calling for SP providing analog phone type functionality with a minimal set of additional feature capabilities. Cisco Webex Audio (bridge country callback audio) Each Cloud Calling and Meetings user has unlimited access to global toll call-in plus bridge country callback services. Local toll call-in numbers are provided for participants to join a Cisco Webex meeting. Bridge country callback audio allows participants in the bridge country to join a Cisco Webex meeting by having the meeting call them at the number they specify after they’ve joined over the web. Bridge country callback audio is available only to participants in certain countries. Refer to the “Important Information Regarding Audio Services” section of the Cisco Webex audio offering data sheet for a list of covered countries. Cisco Webex Audio (global callback audio) Each Cloud Calling and Meetings user has unlimited access to global toll call-in plus global callback. Local toll call-in numbers are provided for participants joining a Cisco Webex meeting. Global Callback Audio allows participants in covered countries to join a Cisco Webex meeting by having the meeting call them at the number they specify once they’ve joined over the web. Refer to the Cisco Webex Audio data sheet (Table 3) for a list of covered countries. Cisco Webex Events Cisco Webex Events service

Webex Calling Data Sheet - Webex by Cisco

Cisco Collaboration Flex Plan-Cloud Calling and Meetings Cisco® Collaboration Flex Plan - Cloud Calling and Meetings includes Cisco’s cloud Calling, cloud Meetings, and team collaboration capabilities in a single Named User subscription. It is ideal for customers who are getting started with Calling, Meetings, and team collaboration, and is optimized for organizations with fewer than 250 subscribers. It allows you to choose entitlements for cloud Calling and Meetings and team collaboration for specific, named knowledge workers. And it gives you flexibility as adoption increases. Following your initial deployment, you can add Calling and team collaboration entitlements for additional knowledge workers to your initial Calling and Meetings purchase. You can then add meetings entitlements for those additional knowledge workers when they are required. The subscription covers entitlement and technical support for the following cloud services: Cisco Webex Calling or Cisco Webex Calling for SP, Cisco Webex Meetings, and Cisco Webex Teams. Named User Buying Model When you choose Cisco Collaboration Flex Plan - Cloud Calling and Meetings, you purchase services on a named user basis. There is no minimum purchase. Under the Named User buying model, your payment obligation is based on the number of named users identified in your order, regardless of usage. Your services usage is governed by the Cisco Universal Cloud Agreement and the Cisco Collaboration Flex Plan Offer Description available for download here. Features and Benefits When you choose Cisco Collaboration Flex Plan - Cloud Calling and Meetings, you receive entitlements to cloud calling, meetings, and team

Webex Calling PSTN options - Webex by Cisco

Default MOH for Webex Calling at the organization level. The Webex Calling Theme 1 is the original MOH music and Webex Calling Theme 2 is Opus No. 1, the popular Cisco Unified Communications Manage music for MOH. New customers see Webex Calling Theme 2 as the default MOH music, and existing customers can change the default music for their organization in the Control Hub. To set the default music for music-on-hold: 1 Sign in to Control Hub. 2 Go to . 3 Click the Service Settings tab and navigate to the Default music for Music-on-Hold section. 4 Select your MOH theme and click Save. Webex Calling Theme 1: Original MOH music for Webex Calling. Webex Calling Theme 2: Opus No. 1, Cisco Unified Communications Manager music for MOH. The Webex Calling Theme 2 file is restricted to built-in use only and isn’t available for download. Was this article helpful?Was this article helpful?Related Articles. For guidance, see the Configuration Guide for Cisco Webex Calling Customers. For more information on the Webex Calling offer, see Cisco Webex Calling in the Cisco