Cisco Webex Teams Messaging

Collaboration. Table 1 describes the features included in the subscription. Table 2 describes the add-on features that can be purchased in addition to your cloud Calling and Meetings subscription. Table 1. Included Features Included feature Benefit Cisco Webex Calling Cisco Webex Calling is the latest Cloud Calling offering that delivers proven enterprise-class Cisco hosted calling functionality. Cisco Webex Calling for SP is a cloud calling offer targeting Service Providers – delivering a proven enterprise-class cloud PBX. Cisco Webex Meetings Cisco Webex Meetings service with a capacity of 200 attendees per session. Branded microsite included. For supported languages, visit this site. Messaging in Cisco Webex Teams Secure, all-in-one team collaboration from Cisco Webex, Cisco Webex Teams is an app for continuous teamwork. Move work forward in secure work spaces where everyone can contribute anytime with messaging, file sharing, white boarding, video meetings, calling, and more. Cisco Webex Teams file storage Pools 10 GB of Webex Teams file storage per named user. Soft client for Cisco Webex Calling for SP The Cisco Calling app is the soft client application (for Windows, Mac, iOS, and Android) that provides the calling experience for the Cisco Webex Calling for SP solution. It can be private-labelled by Cisco BroadCloud service providers, using their own preferred brands. Content management Provides each site with 10 GB of Network-Based Recording (NBR) storage for Cisco Webex meetings. Cisco Webex Conferencing Audio (voice over IP [VoIP]) Each named user has unlimited access to VoIP. Cisco Webex VoIP capabilities may not be

Meeting Can Webex Teams communicate with Microsoft Teams?The Webex portfolio used to be split to include Webex Teams and Webex Meetings. Cisco has now combined the two apps to make a single Webex app for both meetings and messaging.Webex users who choose to stay in Webex for their messaging will likely be using Webex Teams instead of Webex Meetings.If you’re a Teams user and you need to communicate with a colleague or external contact in Webex, you have a few options.Microsoft Teams and Webex message interopIf you have one department that uses Webex and another that uses Microsoft Teams, you can enable message interop between the two platforms.This means you can send messages from Webex to Microsoft Teams.All you need to do is install Mio in the background to get this set up.For example, if your sales team uses Webex because they always used Webex Meetings in the past, they can now chat with your customer service team who use Microsoft Teams.You can use message interop internally for both direct messaging and working in channels.Microsoft Teams and Webex external federationIf you need to message from Microsoft Teams to an external contact - like a contractor or partner - you can do this by installing a universal channel.You’ll need to be a Microsoft admin - or get your Microsoft admin to authorise the app - so you can install the Universal Channels app in the background.Once installed, you create a new channel in Microsoft Teams and send a link to your

Today, Cisco announced the all new Webex, created to help bring 10x better experiences than in-person meetings to life.Now, you might be sitting there wondering, "Hmm..Webex Teams is now Webex? What's going on?Well, Webex Teams was conceived and led as a messaging app with calling and meetings as secondary functions. As we’ve evolved Webex and brought together the full meetings and calling capabilities, we want to represent the all new Webex with the full power of the Webex platform. So, now, it’s simply WebexWe’ve renamed Webex Teams, but don’t worry, you’re still getting everything you got with Webex Teams and more. Both the desktop and mobile app names are getting updated in this month’s release, but the logo stays the same.Here are a couple of resources that might help:WebexOne blog series: feature breakdowns, along with links to all of the resources that help build out the Webex nameThe New Webex: what it is, how to use it, and how to make the moveFurther details and resources can be found on essentials.webex.com.Have more questions?You’re in the right place! Ask your questions in our Community. Our Cisco TMEs and adoption specialists are monitoring this post to make sure you get everything you need. You can also reach out to your account team for additional support.

Available to participants in certain countries. Refer to the “Important Information Regarding Audio Services” section of the Cisco Webex Audio Offering data sheet for more details. Cisco Webex Conferencing Audio (toll dial-in audio) Or Cisco Cloud Connected Audio Service Provider User Each named user has unlimited access to global toll call-in services. Local toll call-in number(s) are provided for participants in covered countries to join a Cisco Webex meeting. Refer to Table 2 in the Cisco Webex Audio Offering data sheet for a list of covered countries. Or, Under the Cloud Connected Audio Service Provider (CCA SP User) audio option, a service provider partner peers with Cisco and provides the transport and access (phone numbers) to a customer, while Cisco provides audio bridging. The service provider partner also provides lifecycle support, that is, day-0, day-1, and day-2 support. Full voice and call control (call hold, forward, transfer); 10 devices per user - voicemail supports Cisco, third-party, and analog devices. Table 2. Add-On Features and Deployment Model Availability Add-on feature Benefit Webex Calling only users Cisco Webex Calling is the latest cloud calling offering that delivers proven, enterprise-class, Cisco hosted calling functionality. The offer is based on the BroadCloud Calling platform, coupled with key Cisco commercial and administrative tools, to provide a best-in-class, fully featured cloud calling solution. These users will also receive teams messaging. Webex Calling for SP only users Cisco Webex Calling for SP is a cloud calling offer targeting Service Providers – delivering a proven enterprise-class cloud PBX

A library is to make use of the recording feature in Webex Meetings to capture relevant information, and then participants can access it from anywhere on mobile, tablet, or laptop. Another useful tool is Webex Training, which can be used for live or on-demand training to keep employees across your company up to date on industry standards and department protocols. Workflows also work well when you can automate processes. With integrations between team collaboration tool, Webex Teams, and multiple leading apps like Box, Salesforce, and Trello, you can keep projects moving seamlessly with notifications in the Webex Teams platform. Most importantly, acknowledging that there is no one-size-fits-all approach to workflow will help keep expectations realistic and grounded. Engage in regular feedback with your team on what’s working well, adjust as needed, and see your team thrive as you use Cisco Webex for implementation.Get started with a free trial of Webex. About The Author Webex Team Webex is a leading provider of cloud-based collaboration solutions which includes video meetings, calling, messaging, events, customer experience solutions like contact center, and purpose-built collaboration devices.. Learn moreTopics

If you’re in the situation where you’re using Microsoft Teams meetings at home but have Cisco video conferencing devices in the office, you’re probably looking for a way to make these work together.In this post, we run through all your options for Microsoft Teams integration with Cisco video conferencing.Jump to:Cisco Webex Meetings for Microsoft TeamsHow to join a Microsoft Teams meeting from a Cisco deviceMicrosoft Teams and Webex message interopMicrosoft Teams and Webex external federationWebex Calling in Microsoft TeamsMeetings between Webex and Microsoft TeamsCisco Webex Meetings for Microsoft TeamsYou can use the Cisco Webex Meetings app to schedule, start, or join a Cisco Webex meeting or Webex Personal Room right from within Microsoft Teams.All you need to do is install the Cisco Webex Meetings app into Microsoft Teams. If you don’t have admin access, you’ll need to ask your Microsoft 365 administrator to add this for you.Once you have the app, you will get a Webex tab in Microsoft Teams. Once installed, you can view your upcoming meetings and join straight from the list.You can also join meeting rooms or start a new meeting with a recent contact - all without leaving Teams.When a meeting is about to start, you can even get a Webex notification in Teams.This integration is great for getting the most of virtual meetings when you’re working away from the office.How to join a Microsoft Teams meeting from a Cisco deviceIf you’re phasing out legacy Cisco equipment because you now use Teams, the process probably isn’t