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Marketing, sales and support professionals with a single platform that enables transparency and control over every conversation, so companies can optimize lead generation, acquire new business faster and increase customer loyalty. Top Industries that use Ifbyphone Top Industries that use Ifbyphone Looking at Ifbyphone customers by industry, we find that Marketing and Advertising (16%) and Construction (6%) are the largest segments. Top Countries that use Ifbyphone Top Countries that use Ifbyphone 87% of Ifbyphone customers are in United States and 6% are in Canada. Distribution of companies that use Ifbyphone based on company size (Employees) Distribution of companies that use Ifbyphone based on company size (Employees) Of all the customers that are using Ifbyphone, a majority (50%) are small (1000 employees) and 29% are medium-sized. Distribution of companies that use Ifbyphone based on company size (Revenue) Distribution of companies that use Ifbyphone based on company size (Revenue) Of all the customers that are using Ifbyphone, a majority (70%) are small ($1000M) and 7% are medium-sized. Target Ifbyphone customers to accomplish your sales and marketing goals. Customize Ifbyphone users by location, employees, revenue, industry, and more.

All Products › Contact Center Management › Ifbyphone Companies using Ifbyphone We have data on 241 companies that use Ifbyphone. The companies using Ifbyphone are most often found in United States and in the Marketing and Advertising industry. Ifbyphone is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Ifbyphone usage goes back as far as 9 years and 5 months. If you’re interested in the companies that use Ifbyphone, you may want to check out Voxify and Five9 as well. Who uses Ifbyphone? Some of the companies that use Ifbyphone include: Company Response Mine Interactive Website responsemine.com Country United States Revenue 10M-50M Company Size 50-200 Company General Dynamics Information Technology Website gdit.com Country United States Revenue >1000M Company Size >10000 Company Full Compass Systems Website fullcompass.com Country United States Revenue 10M-50M Company Size 50-200 Company DialogTech Website dialogtech.com Country United States Revenue 1M-10M Company Size 10-50 Company Optimum7.com Website optimum7.com Country United States Revenue 1M-10M Company Size 50-200 Target Ifbyphone customers to accomplish your sales and marketing goals. Customize Ifbyphone users by location, employees, revenue, industry, and more. We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Ifbyphone has a market share of about 0.3%. Other major and competing products in this category include: Ifbyphone Contact Center Management 241 Companies using Ifbyphone 241 Companies using Ifbyphone Contact Center Management What is Ifbyphone? DialogTech, the company formally known as Ifbyphone,is the leading call analytics and automation solution provider for agencies and the enterprise. DialogTech provides

CHICAGO, IL--(Marketwire - October 26, 2010) - Ifbyphone, an industry leading customer interaction company, today announced a key addition to its executive team with the hire of Jason Ferrara as Vice President of Marketing. Ferrara comes to his new role from another rapidly growing Chicago company, the nation's largest online job site CareerBuilder.com. As Vice President Corporate Marketing at CareerBuilder.com Ferrara was responsible for business-to-business strategy, including communications, advertising, promotions, product marketing, e-commerce management, customer lifecycle and loyalty, and sales support. "As Ifbyphone's growth continues to accelerate, it is excellent timing for us to be adding a proven leader like Jason Ferrara to take over this pivotal role," said Irv Shapiro, Ifbyphone's CEO. "With many of the industry leading product rollouts we have planned in the upcoming months Jason Ferrara's experience working with high growth companies and his passion for superior customer communications and service will prove to be an enormous asset." In his new role at Ifbyphone, Ferrara will be charged with all facets of the company's marketing efforts including overall strategy, new market segments, and managing communications with the company's existing customer base. "Ifbyphone is well positioned to become Chicago's next large scale business success story, and I'm excited to have the opportunity to be part of the team that takes the company to the next level," said Ferrara. Prior to joining CareerBuilder.com in 2005, Ferrara worked as Director, Online Marketing for SPSS, Inc. Ferrara received his MBA from Kellogg School of Management. To learn more about Ifbyphone's software, including Call Tracking, Hosted IVR, Voice Broadcasting, and Virtual Call Center, visit www.ifbyphone.com. About Ifbyphone Ifbyphone, a leading provider of Voice Applications for Customer Interactions, helps businesses reduce costs and improve customer satisfaction by automating call handling and management with solutions for outbound notifications, call tracking and analytics, voice self-service and virtual call centers. For more information about how Ifbyphone helps businesses manage, measure and automate phone calls, visit www.ifbyphone.com.Contact Information: Contact: Amy Hesser Ifbyphone 312-933-8324 Jason Ferrara joins Ifbyphone....

CHICAGO, IL--(Marketwire - July 30, 2010) - Ifbyphone, a leading customer interaction company, announced today that for the second consecutive year, the organization has been recognized as one of "Chicago's 101 Best and Brightest Companies to Work For" by the National Association for Business Resources (NABR). "Ifbyphone is a company with a reputation for delivering great customer service and being a great place to work," said Irv Shapiro, CEO and Founder. "Our corporate culture is one where innovative spirits thrive and are empowered to go the extra mile for our customers. We are proud to be awarded this honor two years running." "What makes Ifbyphone unique is the people and a workplace environment where everyone's opinions and contributions are valued and recognized," said Eytan Fox, Senior Account Manager at Ifbyphone. "We pride ourselves on staying true to our core value of being the easiest company you have ever worked with, whether you are an employee, customer or investor." The selection of the 2010 winning companies is the result of an independent research effort that evaluates each company's entry in the following categories: communication, community initiatives, compensation and benefits, diversity and multiculturalism, employee education and development, employee engagement and commitment, recognition and retention, recruitment and selection, and work-life balance. The NABR will honor Ifbyphone and all award recipients at "Chicago's Best and Brightest Companies to Work For" symposium and awards luncheon to be held on August 2, 2010 at the Chicago Oak Brook Marriott. About Ifbyphone Ifbyphone, a leading provider of voice applications for customer interactions helps companies reduce costs and improve customer satisfaction by automating call handling and management with solutions for outbound notifications, call tracking and analytics, voice self-service and virtual call centers. Through its Cloudvox service, developers and entrepreneurs can create their own Asterisk-compatible apps in any programming language or simple HTTP. For more information, visit www.ifbyphone.com. About the National Association of Business Resources Based in Warren, Mich., the National Association for Business Resources (NABR) is a business organization of small to medium-sized businesses, representing more than 20,000 members who employ over 200,0000 persons nationally. Members include attorneys, physicians, architects, accountants, construction companies, banks, retailers, wholesalers, manufacturers and the like. Member businesses receive numerous benefits including free legal and financial consultations; discounted technology, automotive and office products; employee training and recruitment assistance; and competitive insurance rates. Visit NABR online at www.nationalbiz.org. Contact Information: Contact: Amy Hesser Ifbyphone +1 312-933-8324 Ifbyphone Recognized as One of Chicago's Best and Brightest Companies...

This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters. Learn more about bidirectional Unicode characters Show hidden characters /** * * Convenience class for using Ifbyphone recording API * * This class provides conveniant methods for using Ifbyphone * recording API and can be expanded to include intelligent * error handling based on the xml response from Ibyphone for * any API call. * * @TODO - include methods for downloading recordings for SurVo and email. */ class Ibp_Audio { const IBP_BASE = ' const IBP_KEY = 'YOUR IFBYPHONE API KEY'; private $fh; private $curl; private $option; private $xmllist; public function __construct() { $this->curl = curl_init(); $this->option = array( 'api_key' => self::IBP_KEY, 'path' => $this->upload_dir ); } /** * * Load recordings as an XML object. Recordings must * be loaded before they can be downloaded or listed. * * @param string $id */ public function loadRecordings($id) { $this->option['id'] = $id; $this->option['type'] = 'findme'; $this->option['action'] = 'recording.list'; $raw_list = $this->__request(); $this->xmlist = new SimpleXMLElement($raw_list); } public function getRecordings() { return $this->xmlist; } /** * * Upload an audio file of a .wav format to a directory * in an Ifbyphone account. The $type is a unique ID and only * necessary for 'survo' and 'vmail'. The $directory must be an * accessable file path to the audio file to be uploaded. * Valid types include: * * general - General audio for SurVo custom audio prompts * survo - SurVo prompts * voting - Prompts for VoteByPhone * holdmusic - Hold music for Find Me * vmail - Voice mail greetings * whisperaudio - Whisper audio for Find Me * prompts - Advanced Audio prompts for Find Me * * @param string $type * @param string $directory * @param string $id */ public function upload($type, $directory, $id = null) { $this->option['id'] = $id; $this->option['type'] = $type; $this->option['path'] = $directory; $this->option['action'] = 'recording.upload'; $this->__request(); } /** * * Download a single file or all files for findme or api call types. * Files can be downloaded in either a wav or mp3 format. * * @param string $format * @param mixed $all * @param string $sid */ public function download($format, $all = null, $sid = null) { $this->option['id'] = $id; $this->option['type'] = 'findme'; $this->option['format'] = $format; $this->option['action'] = 'recording.download'; $recordings = $this->getRecordings(); if ($format != 'wav' && $format != 'mp3') { throw new Exception('Invalid file format'); } else { if (isset($sid) && isset($all)) { throw new Exception('You cannot specify both "$sid" and "$all"'); } if (isset($sid) && !isset($all)) { $this->option['sid'] = $sid; foreach ($recordings->data->recording as $value) { if ($value->sid ==