Five9 Email API

Company LLC reiterated a "buy" rating and set a $52.00 price target on shares of Five9 in a report on Friday, February 21st. Barclays boosted their price target on Five9 from $55.00 to $60.00 and gave the company an "overweight" rating in a research note on Friday, February 21st. Finally, Wells Fargo & Company lowered shares of Five9 from an "overweight" rating to an "equal weight" rating and cut their price objective for the company from $55.00 to $40.00 in a research report on Tuesday, November 12th. Six analysts have rated the stock with a hold rating and fourteen have issued a buy rating to the company's stock. Based on data from MarketBeat, Five9 has a consensus rating of "Moderate Buy" and a consensus target price of $57.65.Get Our Latest Report on Five9About Five9 (Get Free Report)Five9, Inc, together with its subsidiaries, provides intelligent cloud software for contact centers in the United States, India, and internationally. It offers a virtual contact center cloud platform that delivers a suite of applications, which enables the breadth of contact center-related customer service, sales, and marketing functions.Further ReadingFive stocks we like better than Five9Insider Trades May Not Tell You What You ThinkGitLab: Get In While It’s Down—Big Rebound AheadLow PE Growth Stocks: Unlocking Investment OpportunitiesTesla Stock: Finding a Bottom May Take TimeDividend Payout Ratio CalculatorDuolingo: This Beaten-Down Stock Is About to Rally 38%This instant news alert was generated by narrative science technology and financial data from InsiderTrades.com in order to provide readers with the fastest and most accurate reporting. This story was reviewed by InsiderTrades.com's editorial team prior to publication. Please send any questions or comments about this story to [email protected]. Insider Buying or Selling at Five9? Sign-up to receive InsiderTrades.com's daily insider buying and selling report for Five9 and related companies.

Powers intelligent virtual agents that handle routine inquiries and tasks that do not need any human intervention. These IVAs are instrumental to giving customers a reliable, robust self-service to boost customer satisfaction. They also free up agents to handle more complex and urgent tasks.Five9’s has both Digital and Voice IVAs. Their voice IVAs automate routine tasks, quickly resolving common issues while transferring complex ones to live agents. Choose from 25 different human-sounding voices.Digital IVAs come in the form of web chatbots and social media messaging with rich media controls. Five 9’s IVAs even offer a task library of pre-defined templates for common and industry-specific actions. This intuitive feature allows you to quickly create visual workflows by dragging and dropping tasks.Five9 AI AuthenticationGenius AI comes with advanced authentication capabilities to ensure customer identities are securely verified efficiently. A combination of voice biometrics, behavioral analysis, and other AI-powered failsafes gives the platform the ability to authenticate customers without needing lengthy security questions or manual verification techniques. This saves time for customers and agents leading to faster resolutions and a better customer experience.Five9 AI SummariesWhile an integral part of running a contact center, after-call work can be a time-consuming task that drains agent productivity and jeopardizes the customer experience. Five9 AI Summaries can get you back that time by summarizing customer call transcripts within seconds. This AI summarizer for call centers and contact centers allows your agents to focus more on customers by removing the need to write call notes and summaries. Five9’s own studies showed that AI summaries cut average handle time by 27% on average.[*]AI summaries also assist contact center managers. Instead of manually sifting through hours of call recordings and notes, AI summaries underscores trends and agent activities, flagging them for review. Five9’s AI Summaries take in call transcriptions to swiftly analyze the quality of customer interactions and provide actionable feedback for on-the-fly modifications.Pricing and PlansFive9 Genius AI is not a standalone offering, it is a feature of Five9 Intelligent Cloud Contact Center platform; to access Genius AI, you must subscribe to one of their bundled offerings.Five9 offers flexible pricing options including five scalable solution bundles starting at $149/month, concurrent user pricing, named user pricing, pay-per-use pricing, custom quote-based packages and add-on features.Five9’s bundled solution packages (pricing shown below) provide the greatest value and are the most popular call center software pricing option.Check out our complete guide to Five9 pricing and plans for more information.All five plans include 24/7 customer support, call recording, desktop and mobile VoIP softphone access, softphone functionality, basic inbound call management, and all outbound dialing modes.Available Five9 add-on features (pricing not publicly listed) are: Artificial Intelligence: Intelligent Virtual Agent (IVA), Agent AssistDigital Engagement tools: Social Media messaging, Video conferencing with customer-agent screen sharing, SMS texting, Digital Outreach with automated SMS, email, or social missed contact follow-upsWorkforce Optimization: WFO Recording, Real-time Performance Dashboard, Essentials WFM, GamificationAdditional Add-Ons: IVR with Speech Recognition, extra storage, Admin Assist, Agent/Supervisor Consoles, CRM Connectors, Secure Pay, Operational Intelligence, Technical Account ManagerPros and

Five9, Inc. (NASDAQ:FIVN - Get Free Report) EVP Panos Kozanian sold 7,619 shares of the business's stock in a transaction that occurred on Tuesday, March 4th. The shares were sold at an average price of $33.40, for a total transaction of $254,474.60. Following the transaction, the executive vice president now directly owns 126,359 shares in the company, valued at $4,220,390.60. The trade was a 5.69 % decrease in their ownership of the stock. The sale was disclosed in a filing with the SEC, which can be accessed through this hyperlink. Does Microsoft Stock Have More Room to Run?Panos Kozanian also recently made the following trade(s): On Wednesday, December 4th, Panos Kozanian sold 7,619 shares of Five9 stock. The shares were sold at an average price of $42.09, for a total transaction of $320,683.71. Five9 Stock Down 3.3 %Five9 stock opened at $33.35 on Wednesday. The company has a debt-to-equity ratio of 1.32, a current ratio of 1.85 and a quick ratio of 1.85. Five9, Inc. has a fifty-two week low of $26.60 and a fifty-two week high of $63.79. The firm has a fifty day moving average price of $39.84 and a two-hundred day moving average price of $36.00. The firm has a market cap of $2.53 billion, a price-to-earnings ratio of -166.74, a P/E/G ratio of 9.41 and a beta of 0.93. Five9 (NASDAQ:FIVN - Get Free Report) last posted its quarterly earnings data on Thursday, February 20th. The software maker reported $0.26 earnings per share for the quarter, missing the consensus estimate of $0.70 by ($0.44). The business had revenue of $278.66 million for the quarter, compared to analyst estimates of $267.70 million. Five9 had a positive return on equity of 3.62% and a negative net margin of 1.23%. As a group, analysts forecast that Five9, Inc. will

Cons of Five9 Genius AIFive9 Genius AI is a powerful suite of AI-driven tools that comes with its own set of strengths and limitations. Understanding the pros and cons can determine if it’s the right fit for your business. Below, we break down the key advantages and potential drawbacks:Pros of Five9 Genius AIImproved Customer Experience: Real-time insights driven by AI recommendations keep resolutions fast and accurate to build customer satisfactionScalability: Five9’s platform is built to grow alongside your business, which makes it a smart choice for most organizationsCost Efficiency: Predictive analytics and self-service options allow agents to allocate time and resources smarter and reduce overall operational costs Enhanced Agent Performance: Automated quality management and real-time guidance work in tandem to improve agents’ abilities to tackle issues, boosting their confidence while cutting training time and costsCons of Five9 Genius AICost: The platform offers a lot of bang for the buck, but the pricing may be prohibitive for smaller contact centers that do not have the budget for itLearning Curve: Genius AI can be daunting for newer users despite having an intuitive interface, it might be time-consuming for users without technical expertiseData Quality Limitations: How accurate AI-powered insights are depends on how much data is available and the quality of said data, which might be a limitation for companies without access to large data sets or are in progress of building their dataWho is Five9 Genius AI for?Five9 Genius AI is best for:Mid-to-Large Enterprises: Companies with complex and variable customer service needs and manage larger contact center teams will enjoy the wide set of features designed to streamline and organize their teams.Industries Anticipating High Call Volumes: Those in the healthcare, finance, retail, and telecommunications sectors can better handle high volumes of customer interactions by cutting down on repetitive or mundane tasks using IVAs and chatbotsBusinesses Focused on CX and Innovation: Organizations prioritizing customer experience who want to take advantage of AI to personalize and polish their service offeringsLearn More About Five9 and Genius AIFive9 Genius AI is a robust tool that offers Five9 Contact Center users a suite of AI-powered tools to optimize agent performance and improve the customer journey. Its real-time agent assist, AI authentication, Intelligent Virtual Agent, and predictive AI analytics elevate it above more conventional contact center solutions. That being said, it can be pricey and complex for smaller businesses.Still, if you’re looking to future-proof your contact center and deliver a new innovative experience Five9 Genius AI is a tool worth considering. Five9 offers a personalized demo as well as a money back guarantee.Check out our complete Five9 review for more information.