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Z releases. Vidyo will increment the z designation every time it issues a maintenance release. "Head of" Releases The latest z release (that is, the release with the highest z digit for a given x.y) is called the Head of such a release. Anchor Releases An Anchor Release is a release that has been designated an Anchor by a Vidyo Product Bulletin. Vidyo typically offers a new Anchor Release to customers twice a year. Any release that has not been designated as an Anchor Release by Vidyo is a Non-Anchor Release. The initial Anchor Release can introduce new features, changes to the user interface, and changes to the APIs. In order to minimize risk and reduce customer overhead associated with accepting new functionality, any following maintenance releases to the Anchor Release will only deliver critical bug fixes; features, user interface, or APIs will not be changed except to fix bugs or critical usability issues. Vidyo sometimes refers to the Head of the Anchor Release as the “Head of the Anchor”. The Vidyo Anchor release compatibility matrix lists the current Anchor releases for each Vidyo infrastructure and endpoint component. In addition, if you are an on-premises customer, refer to the Vidyo compatibility matrix for on-premises to see a list of all the current releases (including Non-Anchor releases) and their interoperability across Vidyo components. If you are a cloud-only customer, the Compatibility Matrix for On-Premises does not pertain to you because Vidyo will upgrade software as needed and ensure that cross-product compatibility is maintained. New Anchor Beta Announcement Vidyo announces new Anchor Beta Releases via Product Bulletins. The purpose of the Anchor Beta Announcement is to enable customers to plan and prepare for the upcoming Anchor release. Hence, Vidyo typically provides, together with the announcement, a Beta of the new x.y Anchor

Executive Summary Vidyo provides two types of standard software releases: Anchor releases — Optimal for customers who place the highest value on stability and long-term support with minimal changes. Maintenance releases for the Anchor deliver critical bug fixes only, minimizing stability risk. Vidyo targets two Anchor Releases per year, and provides six months to transition from one Anchor to the next, minimizing churn of the production environment. Non-Anchor Releases – Optimal for customers who place the highest value on agility in adopting important new functionality. Priority bug fixes for Non-Anchor Releases will usually be delivered in the following release, which may also include new functionality. Non-Anchor Releases are made more frequently than Anchor Releases and may require upgrade to both Vidyo server and client software concurrently. Introduction This document describes the Vidyo Software Maintenance Policy and defines Anchor and Non-Anchor software releases. Vidyo reserves the right to make changes and/or exceptions to this policy and process without notice. This document does not indicate a commitment on the part of Vidyo to include any specific features or release any specific hardware or software. All hardware and software will be released on an if-and-when available basis. Furthermore, this policy applies only to software that has been made generally available by Vidyo. Vidyo does not commit to maintaining demo software, beta software, and other software that has not been released for general availability. Release Numbering In this document, the terms “version” and "release” are used interchangeably. Vidyo generally numbers software releases using the x.y.z.R format where: x denotes a major feature release. y denotes a minor or major feature release. z denotes a maintenance release (hot fix) release. These releases are referred to as “maintenance releases” or “z releases” interchangeably. R denotes the revision or build number. Major releases (x.y) may have multiple

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What's new in this release? Head of Anchor release In accordance with the Vidyo Standard Software Maintenance Policy, Vidyo is pleased to announce VidyoPortal version 21.6.20 as the Head of Anchor for VidyoPortal on the Anchor 21.6.x branch. Anchor releases for Vidyo infrastructure and endpoints are listed in the Vidyo Anchor release compatibility matrix. Note that Vidyo has announced the End of Software Maintenance for VidyoPortal Anchor Version 21.6.x. Bug fixes In this release, we've addressed some issues to improve usability and reliability. System updates For added security and stability, updates for multiple third-party packages and libraries are included as part of this release. Prior to upgrading, please review the SSH configuration information section below in detail to ensure you have the right configuration to connect to the Vidyo appliances after the upgrade. Changes and requirements VidyoPortal VE version 21.2.0 and later requires 12GB memory allocation at a minimum for production use. Prior versions only required 8GB of memory. ACTION TO TAKE: Make sure to review your configuration and adjust the memory allocation if necessary. VidyoPortal version 20.2.x and later requires you to set the SOAPAction header for all SOAP requests; otherwise, requests may fail. ACTIONS TO TAKE: Inspect any API integrations that may use the Vidyo Web Services APIs and validate that this header is appropriately set. We also highly recommend that you test any API integrations in a lab environment prior to upgrading to your production environment. VidyoGateway versions 3.5.x and VidyoReplay versions 3.1.x do not work with VidyoPortal and VidyoRouter version 21.6.x. You must upgrade your VidyoGateway and/or VidyoReplay to version 20.2.0 or later in order to be compatible with VidyoPortal and VidyoRouter version 21.2.x and later. Upgrade notes You can only upgrade to VidyoPortal and VidyoRouter version 21.6.20 from version 21.2.0 or later. You cannot upgrade directly from any previous versions as these versions are not supported. DO NOT reboot your system during the upgrade as this could result in permanent loss of data. As with any major update, we highly recommend that you back up your database before upgrading. If you are using VidyoPortal and VidyoRouter Virtual Edition (VE), we recommend that you take a full system snapshot prior to upgrading. Files This file... Is for... vidyo-portal-TAG_VC21_6_20_4167-bundle-v7085.vidyo VidyoPortal version 21.2.0 or later vidyo-router-TAG_VC21_6_20_4167-bundle-v7086.vidyo VidyoRouter version 21.2.0 or later Resolved issues The following table lists the issues we have resolved in VidyoPortal and VidyoRouter version 21.6.20. VidyoPortal and VidyoRouter version 21.6.20 - resolved issues Key Summary VIDPTL-42015 Updates to curl module for security and stability fixes. VIDPTL-42001 Updates to OpenSSL to for security and stability fixes. VIDPTL-41998 Updates to the kernel for security and stability fixes. VIDPTL-41988 Updates to Apache APR runtime for security and stability