Guidanz cummins

Cummins Inc. is updating the digital service tool names within the Guidanz® suite of products, making it easier for customers to quickly identify solutions, boost efficiency and increase productivity. This change will ultimately position Guidanz as the preferred digital solution for servicing Cummins-powered equipment.Guidanz: The digital service solution for legendary servicingGuidanz is Cummins’ latest digital service tools suite designed for streamlining engine diagnostics, troubleshooting and service event management. Previously known by more technical terms, its naming structure has been simplified into two key functionalities valued by customers during service events called Guidanz Diagnostic Toolkit and Guidanz Service Event Management.Key benefits and featuresGuidanz Diagnostic Toolkit and Service Event Management combine to give service providers the ability to deliver legendary service to their customers while ensuring expertise and efficiency from start to finish. The result? Service bay productivity is maximized, and vehicle downtime is minimized, meeting the needs of a world that is always on."We are committed to making Guidanz even more intuitive for our customers," says Ryan Kikendall, Executive Director in Cummins Digital Organization. "By simplifying our digital solution names, we are making it easier for customers to identify the capabilities they need to succeed, ultimately improving customer satisfaction and uptime with Guidanz Diagnostic Toolkit and Guidanz Service Event Management."Optimized service events with GuidanzCummins is always looking for new ways to streamline service events and improve diagnostics processes. The Guidanz Diagnostic Toolkit accomplishes this through Optimized Diagnostics, which helps vehicles get back to duty faster by dynamically reordering troubleshooting steps and

Driving technicians to the most likely root cause of a fault code first.Some fault codes are flagged as Fast Track Repair, meaning traditional diagnostic assessment steps are bypassed so technicians can move straight to necessary repairs – saving valuable time and speeding up service. Furthermore, Predictive Service Insights maximize vehicle uptime by identifying preventative needs before they become major problems, allowing them to be addressed during planned downtime.More efficient and productive service teams with GuidanzA robust digital platform as a central hub that simplifies and connects every aspect of the service event. That’s where Guidanz Service Event Management comes in, streamlining workflow management and allowing service providers to deliver a more efficient customer experience.You can say goodbye to juggling multiple systems, because this web-based solution provides one-click access to all crucial service event information, ensuring service teams stay informed and productive within the shop environment.Beyond efficiency: Guidanz contributes to a sustainable futureIn addition to optimizing service, Guidanz also contributes to a cleaner more sustainable environment. Streamlined service events mean faster repairs, reduced downtime and fewer service visits. This translates to fewer emissions and a lower carbon footprint, which aligns with Cummins' Destination Zero™ strategy and supports customers on their path to achieve their environmental initiatives as well.Learn moreDiscover how Guidanz Diagnostic Toolkit and Service Event Management can revolutionize your business. Visit cummins.com/Guidanz to learn more and download Guidanz for FREE on your mobile device. Author Profiles Cummins Inc., a global power solutions leader, comprises five business segments – Components, Engine,

Finding answers to Cummins-related questions has never been easier. Cummins Care has developed a strategy to support customer inquiries different from the norm. This new human-centered design incorporates the individual needs of customers and the various ways they request help. This revolutionary approach gets more accurate information and solutions into the hands of customers quicker and easier.Online SupportCare.cummins.com is a new user-friendly site offering easy access to the most common customer questions. Users can find answers related to their engine, power generator, turbo charger and other Cummins-related products. The site has an extensive database of product and service information with enhanced search and filtering capabilities. Care.cummins.com is an agile environment building off user responses and engagement. Customers can view trending topics discussing product information and warranty support. They can also find answers to common electronic service tools (Guidanz™, INSITE, QuickServe Online, etc.) questions and locate their nearest certified service provider using the sales and service locator.Caring. Accurate. Responsive. Easy. That's Cummins CARE. There are multiple ways to connect with a Care representative online. Some common ways include: Live Chat Social media (@cummins) Email“Our mission is to ensure every customer, regardless of their level of expertise or knowledge of Cummins, gets to the right place, and get answers to their questions in a timely and efficient manner,” explained Jennifer Struffert Abon, director of Cummins Care Functional Excellence Team of ExpertsCummins Care is team of experts around the globe dedicated to continuously providing Caring, Accurate, Responsive and Easy (CARE) support to customers. Each expert is equipped with tools and resources to address issues with varying degrees of complexity.The group works collaboratively with Cummins global service network to create a responsive and seamless experience for customers. In a world that is always on, Cummins Care vision is to support any customer, with any question, via any channel, in any language, at any time. “We want our customers to know that there is a person on the other side ready and willing to help,” said Travis Vaughan, director of Cummins Care Level 1.From email to social media to live chat, Cummins customer support agents

Jest to oparty na systemie Microsoft Windows program do elektronicznej diagnostyki serwisowej, który umożliwia rozwiązywanie problemów z silnikami elektronicznymi Cummins. Pobieranie oprogramowania Licencje na oprogramowanie Filmy instruktażowe Materiały szkoleniowe Pobieranie oprogramowania 1. Zapora sieciowa Twojej firmy może uniemożliwić instalację tego pliku. Jeżeli otrzymasz taki komunikat, skontaktuj się z administratorem systemu, aby uzyskać pomoc. 2. Jeśli na komputerze jest włączona funkcja Intel Optane™ Drive , wyłącz tę funkcję, aby zapewnić normalne działanie narzędzia do konfiguracji licencji. Skontaktuj się z administratorem systemu lub działem IT, aby uzyskać pomoc w wyłączeniu dysku Intel Optane. UŻYTKOWNICY INSITE, UWAGA: wypuszczono na rynek INSITE 9.0.0. Z tą premierą wiąże się specjalny wymóg, na który klienci muszą się przygotować: Użytkownicy muszą zainstalować .NET 4.7.1, aby móc uruchomić zaktualizowaną wersję INSITE. Może to mieć wpływ na niektórych użytkowników, których system Windows nie był aktualizowany. Więcej informacji można znaleźć poniżej. Microsoft .NET Framework 4.7.1 jest obsługiwany w systemie Windows 10. Zalecane i minimalne wymagania systemoweWersje systemów operacyjnych znajdują się w poniższej tabeli. System operacyjny Wersja Numer wersji Windows 10 1607 10.0.14393 Windows 10 1703 10.0.15063 Windows 10 1709 10.0.16299 Uwagi dotyczące wydania Uwagi dotyczące funkcji Wymagania systemowe dla komputerów PC Wymagania systemowe NET Framework Przewodnik szybkiej instalacji INSITE 8.5.0 POWIADOMIENIA 1. Od 2022 listopada INSITE nie jest już obsługiwany w systemie Windows 8.x OS lub niższym. Aby INSITE nadal działał, dokonaj aktualizacji do wersji Windows 10. lub nowszej. 2. Narzędzie DESA nie jest już wspierane, ani nie są wydawane nowe licencje od 2022. lutego . Aby kontynuować tuning DESA, uaktualnij do wersji INSITE 9.0.0. INSITE 9.1.0 DATA WYDANIA: 18 listopada 2024 r.INSTRUKCJE DOTYCZĄCE INSTALACJI: Podczas instalacji INSITE 9.1.0, użytkownikowi może wyświetlić się wiele okien dialogowych programu antywirusowego wykrywającego podejrzane pliki podczas całej instalacji. Użytkownik nie musi się nimi przejmować.Plik ZIP zawiera: INSITE 9.1.0 Narzędzie konfiguracji licencji 4.1.0 INSITE Guidanz

This is a Microsoft Windows based electronic service diagnostic program that allows you to troubleshoot Cummins electronic engines. Software Downloads Software Licensing Training Videos Training Materials Software Downloads 1. Your company’s firewall may inhibit the installation of this file. Please contact your system administrator for assistance if you receive such a message. 2. If your PC has Intel Optane™ Drive enabled, please disable this feature to ensure normal operational use of the License Configuration Tool. Contact your System Administrator or IT department for assistance in disabling Intel Optane Drive. ATTENTION INSITE USERS: INSITE 9.0.0 has been released. With this release there is a special requirement customer need to prepare for: Users must have .NET 4.7.1 installed in order to run the updated version of INSITE. This may impact some users if their Windows has not been kept updated. See the information below for more details. Microsoft .NET Framework 4.7.1 is supported on Windows 10. Recommended and Minimum System RequirementsPlease refer to the table below for operating system versions. Operating System Version Build number Windows 10 1607 10.0.14393 Windows 10 1703 10.0.15063 Windows 10 1709 10.0.16299 Release Notes Feature Notes PC System Requirements NET Framework System Requirements INSITE 8.5.0 Quick Start Guide NOTICES 1. Since November 2022 INSITE is no longer supported on Windows 8.x OS or lower. For INSITE to continue to work please upgrade to Windows 10 or later. 2. The DESA tool is no longer supported, nor new licenses issued since February 2022. To continue performing DESA tuning please upgrade to INSITE 9.0.0. INSITE 9.1.0 RELEASE DATE: November 18, 2024INSTALLATION INSTRUCTIONS:During the installation of INSITE 9.1.0, the user may see multiple dialog boxes of antivirus detecting suspicious files during the whole installation. The user does not need to acknowledge them.THIS ZIP CONTAINS: INSITE 9.1.0 License Configuration Tool 4.1.0 INSITE Guidanz Service INSITE ARA Update Manager 8.8.0 DESA (Dynamic Engine System Analysis)SOFTWARE DOWNLOAD FILE NAME: insite9_01_0_0074.zip FILE SIZE: 818.7 MBDOWNLOAD INSITE 9.1.X – DATAPACKS VERSION: 9.1.0FILE NAME: insite_datapack9_01_0_0074.zipFILE SIZE: 32 MBDOWNLOAD INSITE 9.1.X - OTHER PACKAGE VERSION: 9.1.0FILE NAME: INSITE9.1.0.74_OtherPackage.zipFILE SIZE: 1.1 GBDOWNLOAD➜ This package is used with Update Manager ONLY to upgrade from older versions of INSITE.INSTALLATION INSTRUCTIONS:Once extracted into C:\Temp, Update Manager is required to install. Choose Source > Browse and select the folder where you extracted the Other Package file to.NOTE TO USERS:The extracted INSITE 9.1.X Other Package file can only be used once. If you want to use it a second time, you will need to delete the extracted package and re-extract the Other Package zip file. This software is not available on mobile. To download for your office or home computer, please return to this page from that device. Software Licensing Select Product: Country State Training Videos Training Materials