Microsoft remote assistance

Advertisement Advertisement A Remote Control Software truly engineered for IT Professionals with unique features such as Citrix and Terminal Services Session Shadowing, Data Center Monitoring, Video Recording and Remote Assistance over public networks. Designed to Support Heterogeneous Infrastructures: Goverlan Remote Control v7 supports four communication protocols: Goverlan RMC, Citrix® ICA, Microsoft® RDP and VNC. This not only allows you to initiate remote control sessions and ICA/RDP user sessions to Windows based platforms, but also to any platform which supports the VNC protocol such as Mac OSX or Ubuntu. Full Support for Citrix® XenServer and Microsoft® Terminal Services Thin Clients: Goverlan supports both the physical console session and Citrix ICA / Microsoft RDP user sessions. With Goverlan Remote Control v7, you can remote control the physical user session (the session bound to the physical screen, keyboard & mouse) as well as shadow ICA and RDP user sessions. Data Center or Student Class Monitoring: Create a customizable and dynamic view of a group of machines and monitor what is happening on all desktops simultaneously. This powerful Monitoring View allows you to keep an eye on large number of remote desktops live with minimal impact on your network. The monitoring view includes many options and performance counters, providing you with an extensive health overview and control over a group of machines. Once you have defined a monitoring view, you can save the layout and reload it at any time. Goverlan will re-establish the connection to all machines for you. Provide Remote Assistance Anytime, Anywhere: Support your clients no matter where they are! With Goverlan v7, you can support both on-site and off-site users. The Goverlan Remote Assistance feature allows you to generate Remote Assistance Access Tokens which can be emailed to a client or made available via a web site. Once the client accepts the access token, you have full access to their machine. No matter where they are! A Remote Control Software truly engineered for ... Review Goverlan Remote Control Software v7

Tek-Tips is the largest IT community on the Internet today! Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet! Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go! Home Forums Desktops, Portables & Smartphones Desktop Software PC Operating Systems Microsoft: Windows You are using an out of date browser. It may not display this or other websites correctly.You should upgrade or use an alternative browser. Problems with XP remote assistance Thread starter Fred53 Start date Oct 27, 2003 Status Not open for further replies. #1 Hi everyone,I'm trying to remote assist my dad's PC using XP remote assistance features.So far, I've successfully taken the control of his PC only once when he sent me an invite thru email. Now, every time he sends me another invite thru email, I get an error message saying that the connection cannot be established because the host name cannot be resolved (I assume the host is my dad's PC).My dad has tried to send me invites thru MSN Messenger but this has failed as well. When I receive the invite thru MSN, it's automatically refused because it says that MSN Messenger 6.0 cannot establish the connection as I don't have the right MSN Messenger 4.7 version!!! I downloaded 4.7 but now I don't even receive the invite. I'm really confused by the remote assistance feature, and even more by the duality of Messenger 4.7 and 6.0thx for any tips #2 See if this leads you any where.300692 - Description of the Remote Assistance Connection ProcessFocus on: Remote Assistance and Windows XP Status Not open for further replies. Similar threads Home Forums Desktops, Portables & Smartphones Desktop Software PC Operating Systems Microsoft: Windows This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.By continuing to use this site, you are consenting to our use of cookies.

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