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Author: i | 2025-04-24

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Download the MuteMe Software Client to make use of your MuteMe. MuteMe Client Downloads. Logout. MuteMe Client Application. Click below to download the latest MuteMe Download the MuteMe Software Client to make use of your MuteMe. MuteMe Alpha Server. Logout. MuteMe Client. Click below to download the latest Build of the MuteMe Client.

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We're a Company! - MuteMe

Hi backers,Wow! We can't thank you enough for all the support for helping us get this far in only a few days. We're overwhelmed to hear your comments and excitement! We are glad to see so many of you see how MuteMe can help you as you or someone you know virtually works or learns from home. It's an amazing feeling to see our hard work repaid by your support.In the coming days/weeks, we'll keep you updated regarding the further details about our development process and much more.By sharing MuteMe with your friends and in your community, you are helping us to scale the need of never again hearing someone say "Ummm, You're on Mute"!Please help us spread the word and click the links below to share MuteMe (Take a look at our Ambassador Reward!!!).See you on the next update and thank you again from all of us at MuteMe.- The MuteMe Team. Download the MuteMe Software Client to make use of your MuteMe. MuteMe Client Downloads. Logout. MuteMe Client Application. Click below to download the latest MuteMe Download the MuteMe Software Client to make use of your MuteMe. MuteMe Alpha Server. Logout. MuteMe Client. Click below to download the latest Build of the MuteMe Client. Download the MuteMe Software Client to make use of your MuteMe. MuteMe Beta Server. with Discover MuteMe FAQs Download About Us Contact Us Order Now 0. Home Order Toggle Dropdown MuteMe Original MuteMe Mini MuteMe Engraved Download the MuteMe Software Client to make use of your MuteMe. Discover MuteMe FAQs Download About Us Contact Us Order Now 0. Home Order Toggle Dropdown MuteMe Original MuteMe Mini MuteMe Engraved Mutesync Accessories Bulk Order Discover MuteMe FAQs Download About Us Contact Us Download the interactive app for doing whatever it does. MuteMe Update Server. Logout. MuteMe Client. Click below to download the latest Build of the MuteMe Client. This support article is for both macOS and Windows users attempting to update their MuteSync button. As part of our ongoing support for the MuteSync device, we want to address a specific limitation regarding firmware updates.Due to the use of an FTDI chip for USB communication in the MuteSync button, it does not support firmware updates. This limitation is due to the nature of the FTDI chip, which does not allow for the same type of firmware update process as other devices that use more flexible microcontrollers. As a result, MuteSync devices will remain on the firmware version they were originally shipped with.While the device does not support firmware updates, it is our intention to continue supporting MuteSync devices for as long as possible. This includes addressing any issues that arise, providing compatibility with future software updates, and offering customer support through MuteMe's platform.Solutions:Although firmware updates are not available for MuteSync devices, we recommend the following solutions to ensure optimal performance:Ensure Compatibility with MuteMe SoftwareMake sure that you are using the latest version of MuteMe software for the best possible compatibility with your MuteSync button. MuteMe is actively working to integrate MuteSync devices into the MuteMe ecosystem, ensuring a smooth transition and continued support.Device-Specific TroubleshootingIf you are experiencing issues with the MuteSync button, such as connectivity problems or inconsistent behavior, try the following troubleshooting steps:Ensure the MuteSync button is securely connected to a USB port.Try connecting the device to a different USB port or use a USB hub to see if the issue persists.Check for any conflicting software or other USB devices that might be causing interference.Check the USB cable or the USB hub the device might be connected to. If it is a unpowered hub the devices connected to the hub might be drawing too much power.Contact MuteMe SupportIf you encounter any issues or need further assistance, please reach out to our support team through the MuteMe contact page. Our team is available to help you troubleshoot and ensure that your MuteSync device continues to function smoothly.Future Support for MuteSync DevicesAlthough MuteSync devices do not support firmware updates, we are committed to providing continued support for MuteSync customers. This includes offering compatibility with MuteMe software updates, addressing known issues, and ensuring that your device continues to work as expected with the latest features of the MuteMe platform.Last Updated: 7:16 PM - PST - November 7, 2024Please let us know via the chat bot if this article helped or didn't help resolve your issue. If you have any further questions or concerns regarding your MuteSync device, feel free to contact us!

Comments

User9250

Hi backers,Wow! We can't thank you enough for all the support for helping us get this far in only a few days. We're overwhelmed to hear your comments and excitement! We are glad to see so many of you see how MuteMe can help you as you or someone you know virtually works or learns from home. It's an amazing feeling to see our hard work repaid by your support.In the coming days/weeks, we'll keep you updated regarding the further details about our development process and much more.By sharing MuteMe with your friends and in your community, you are helping us to scale the need of never again hearing someone say "Ummm, You're on Mute"!Please help us spread the word and click the links below to share MuteMe (Take a look at our Ambassador Reward!!!).See you on the next update and thank you again from all of us at MuteMe.- The MuteMe Team

2025-04-21
User1704

This support article is for both macOS and Windows users attempting to update their MuteSync button. As part of our ongoing support for the MuteSync device, we want to address a specific limitation regarding firmware updates.Due to the use of an FTDI chip for USB communication in the MuteSync button, it does not support firmware updates. This limitation is due to the nature of the FTDI chip, which does not allow for the same type of firmware update process as other devices that use more flexible microcontrollers. As a result, MuteSync devices will remain on the firmware version they were originally shipped with.While the device does not support firmware updates, it is our intention to continue supporting MuteSync devices for as long as possible. This includes addressing any issues that arise, providing compatibility with future software updates, and offering customer support through MuteMe's platform.Solutions:Although firmware updates are not available for MuteSync devices, we recommend the following solutions to ensure optimal performance:Ensure Compatibility with MuteMe SoftwareMake sure that you are using the latest version of MuteMe software for the best possible compatibility with your MuteSync button. MuteMe is actively working to integrate MuteSync devices into the MuteMe ecosystem, ensuring a smooth transition and continued support.Device-Specific TroubleshootingIf you are experiencing issues with the MuteSync button, such as connectivity problems or inconsistent behavior, try the following troubleshooting steps:Ensure the MuteSync button is securely connected to a USB port.Try connecting the device to a different USB port or use a USB hub to see if the issue persists.Check for any conflicting software or other USB devices that might be causing interference.Check the USB cable or the USB hub the device might be connected to. If it is a unpowered hub the devices connected to the hub might be drawing too much power.Contact MuteMe SupportIf you encounter any issues or need further assistance, please reach out to our support team through the MuteMe contact page. Our team is available to help you troubleshoot and ensure that your MuteSync device continues to function smoothly.Future Support for MuteSync DevicesAlthough MuteSync devices do not support firmware updates, we are committed to providing continued support for MuteSync customers. This includes offering compatibility with MuteMe software updates, addressing known issues, and ensuring that your device continues to work as expected with the latest features of the MuteMe platform.Last Updated: 7:16 PM - PST - November 7, 2024Please let us know via the chat bot if this article helped or didn't help resolve your issue. If you have any further questions or concerns regarding your MuteSync device, feel free to contact us!

2025-04-07
User5365

This support article is for Mac users that are experiencing problems with batch 001 -003 legacy devices. If you are on windows and would like to update your firmware please click here.If your device is working well with the first firmware do not proceed to download the older firmware. (ONLY APPLIES TO BATCH 001-003 devices - check the bottom of the device) A small number of Apple users may experience USB issues with their device. Apple users that are early backers receiving devices may experience a degradation of performance, (device not changing color quickly, device going dim, the device being less responsive, flickering LED lights, or other USB communication issues). The simple fix is to update your device with the latest firmware. Some early users had indicated that they did not prefer to have a transition flash on by default (slight flash when pressing the button and releasing the button). This firmware will disable that by default. It can be enabled by the user at a later time, pending changes made to the software. We are working on a firmware updater tool but in the meantime, you can follow the instructions below to get the latest firmware from MuteMe. Step 1 - Open Terminal You can do this by pressing the Command + Spacebar Keys and then typing in “terminal.app” (without the quotation marks) and finding it under applications Step 2 - Download the updating script, make it executable and run it. Please copy and paste this script in your

2025-04-17
User9170

The exciting news for MuteMe is that we have left the garage and moved into a new office and warehouse! This expansion is the result of our growing business and demand for our products. Our new facility provides us with all the space we need to continue to develop and grow.Over the last two years, we had relied on 3rd party companies (3PL) for warehouse and fulfillment needs. This was great at the time since we were a small Kickstarter company and didn't have the space or manpower to do this work ourselves. But over the course of two years, the garage and other various rooms at the house just didn't cut it anymore. The garage was bursting at the seams with inventory and packaging, and with another large order of devices on the way, we knew it was time to find a place to expand.The new facility has office space for our team, a research and development (R&D) space for product design and prototyping, a 3D printing lab for rapid product development, a video production studio for content creation, fulfillment, and engraving space, and warehouse space for product storage and shipping. In addition to the existing break room, we are even thinking of adding a small relaxation room with a couch, TV, and fully stocked mini-fridge.We are very excited about our move and are looking forward to what the future holds. Our new facility provides us with the resources to create more products, offer better services, and continue to grow as a company. We are confident that our new office will help us achieve our goals and continue to provide the highest quality products and services to our customers

2025-04-01

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