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CONDITIONS AND TYPES OF DECISION MAKING4 GROUP DECISION MAKING INTRODUCTION TO PADMANAGEMENT PRINCIPLES IN PUBLIC SECTOR 4. 37Chapter 4:DECISION MAKINGGroup Decision MakingGROUP DECISION MAKING DEFINEDGroup decision making is a type of participatory process in which multiple individuals acting collectively, analyse problems or situations, consider and evaluate alternative courses of action, and select from among the alternatives a solution or solutions.The number of people involved in group decision-making varies greatly, but often ranges from two to seven. The individuals in a group may be demographically similar or quite diverse.Decision-making groups may be relatively informal in nature, or formally designated and charged with a specific goal.The process used to arrive at decisions may be unstructured or structured. The nature and composition of groups, their size, demographic makeup, structure, and purpose, all affect their functioning to some degree. INTRODUCTION TO PADMANAGEMENT PRINCIPLES IN PUBLIC SECTOR 4. 38Chapter 4:DECISION MAKING3738Group Decision MakingTYPES OF DECISION MAKERS INTRODUCTION TO PADMANAGEMENT PRINCIPLES IN PUBLIC SECTOR 4. 39Chapter 4:DECISION MAKINGUse minimal information and considerfew alternatives.1.DirectiveMake careful decisions in uniquesituations.2.AnalyticMaintain a broad outlook and considermany alternatives in making decisions.3.ConceptualAvoid conflict by working well with othersand being receptive to suggestions.4.BehaviouralGroup Decision MakingMETHODS OF GROUP DECISION MAKINGAccording to Patterson, Grenny, McMillan, and Switzler, there are four (4) common ways of making decisions: INTRODUCTION TO PADMANAGEMENT PRINCIPLES IN PUBLIC SECTOR 4. 40Chapter 4:DECISION MAKINGCommand (Authority Rule)Decision is made by a single person or someone withno involvement of the group members.ConsultDecision is made by inviting inputs from others toinfluence the group to agree on the resolution.Vote (Majority Rule)Decision is made through discussion of options andthen call for a vote for majority support.Consensus (Brainstorming)Decision is made by talking until everyone agrees toone resolution.3940

Case Studies for Human Resources Students and Professionals by Angela Champ Summary:This book deals in the often grey area that is HR and employee relations, hence the name “It Depends”. Here Champ has compiled a collection of case studies to demonstrate how different circumstances, contexts, or cultures and laws can affect the outcome of any scenario. What You'll Learn:It gives you 3 different scenarios, each of one case, and then asks you what your response would be. The aim is to challenge preconceptions and encourage discussion to learn how to get to the best outcome possible. Why You Should Read It:It’s a must-read for for Human Resources students or any professional looking to increase their employee relations skills. Quote From The Book:"Every HR issue may not have a clear-cut solution, but with the right approach, you can navigate the complexities effectively." About The Author:Angela Champ is an HR leader who specializes in developing practical, strategic solutions to workplace issues. Find her on LinkedIn. 27. Employees Gone Wild by Richard Burton Summary:Employees Gone Wild by Richard Burton is a collection of outrageous but instructive stories from the workplace. These stories range from humorous to horrifying, each illustrating different challenges that can arise in managing employees and the lessons learned from dealing with such situations. What You'll Learn:Readers will learn about the unexpected and often challenging aspects of managing people through engaging and educational anecdotes. The book covers a variety of issues, from minor misunderstandings to major conflicts, providing lessons on the importance of clear communication, firm policies, and consistent management. Why You Should Read It:This book is a useful resource for managers and business owners looking to prepare for and effectively handle unpredictable situations that can occur with employees. Quote From The Book:"Every manager will eventually face a situation that tests their patience and their policies; preparation is key." About The Author:Richard Burton is a business writer with a focus on workplace culture and management challenges, bringing both levity and wisdom to the serious subject of employee management. 28. Crucial Conversations by Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler, Emily Gregory Summary:Crucial Conversations: Tools for Talking When Stakes Are High offers techniques for speaking persuasively without aggression, fostering open dialogue, and managing discussions where the outcomes greatly impact personal or professional goals. What You'll Learn:This popular book will teach you how to communicate more confidentyly and effectively, for example being more persuasive, keep dialogue productive, and reamin calm when the stakes are high. Why You Should Read It:This guide is essential for anyone who faces challenging discussions, whether in personal relationships, professional settings, or in negotiations. Quote From The Book:"Successful conversations start with mutual respect and the free exchange of ideas." About The Author:The authors, Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler, and Emily Gregory, are experts in organizational behavior and communication. They have a background in research and training that focuses on human performance and dialogue effectiveness. Keep Reading Here are some other lists of HR books: Inspiring

Want to keep expanding your knowledge and wondering which books you and your team should be reading in 2025? Whether you manage people, take a more casual interest in HR, or are an HR professional looking to expand your knowledge base, there are stacks of books you can read to support your interest and learning. We've created a list of some of our favorites right here. 28 Best HR Books Shortlist The Essential HR Handbook by Sharon Armstrong and Barbara Mitchell Irresistible: The Seven Secrets of the World’s Most Enduring, Employee-Focused Organizations by Josh Bersin Remote Not Distant by Gustavo Razzetti Diversity in the Workplace by Bärí A. Williams Built for People by Jessica Zwaan Effective Hiring by Paul Falcone Redefining HR by Lars Schmidt Fully Staffed by Eric Chester Agile HR by Natal Dank and Riina Hellström Work Rules! by Laszlo Bock Unleashing the Power of Diversity by Bjorn Z. Ekelund Rituals for Work by Kursat Ozenc and Margaret Hagan People Processes by Rhamy Alejeal People Analytics for Dummies by Mike West The Drama-Free Workplace by Patti Perez Bring Your Human to Work by Erica Keswin The HR Answer Book by S. Smith and R. Mazin Talent Keepers by Christopher Mulligan and Craig Taylor Culture Decks Decoded by Bretton Putter Performance Management for Dummies by Herman Aguinis HR on Purpose by Steve Browne HR Transformation: Building Human Resources from the Outside In by Dave Ulrich HR Disrupted Lucy Adams Start with Why by Simon Sinek Radical Candor by Angela Champ It Depends: Employee Relations Case Studies for Human Resources Students and Professionals by Angela Champ Employees Gone Wild by Richard Burton Crucial Conversations by Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler, Emily Gregory Overview of the 28 Best HR Books 1. The Essential HR Handbook by Sharon Armstrong and Barbara Mitchell Summary:This is one of the top HR strategy books on the market and covers almost every HR topic you can think of. It focuses on best practices with workers, building relationships, and traversing HR problems in a complicated business world. What You'll Learn:This book guides readers through the process of recruitment, selection, and retention of the best talent. It delves into developing effective training and development programs and offers insights into managing employee relations and legal compliance. Readers will also learn how to foster a positive and engaging workplace culture. Why You Should Read It:The book's practical advice and straightforward approach make it especially valuable for those new to HR or managers overseeing HR functions. Quote From The Book:"Effective human resources management strategies are a vital component to a successful business." About The Author:Sharon Armstrong began her career in human resources in 1985 and later founded her own HR consulting business. Barbara Mitchell is an author, speaker, and consultant who specializes in human resources, management, and organizational development. Connect with them on their socials: Sharon Armstrong's LinkedIn Barbara Mitchell's LinkedIn 2. Irresistible: The Seven Secrets of the World’s Most Enduring, Employee-Focused Organizations by Josh Bersin Summary:Josh Bersin