Transend recovery

Details on the scalability features of Transend Migration Console. Absolutely not! You only need to purchase licenses for the number of mailboxes you need to migrate. Yes, Transend offers discounts for all of the above. Please Contact Us to request discounted pricing. For Education customers, Transend provides significant discounts to student accounts. When requesting pricing, it’s important to differentiate staff/faculty from students, as Transend provides much more aggressive discounts to students than all other users. Yes, although it’s only recommended for unusual circumstances or specific use cases that render it more effective, which is rare. Transend Migration Console integrates the exact same migration engine, while adding enhanced functionality that is lacking in Transend Migrator. However, you may still evaluate and purchase Transend Migrator, now called Transend Migrator (Classic). Effective December 31, 2021, Transend deprecated all support for Transend Migrator (Classic). Please Contact Us to request Transend Migrator (Classic). SERVICES Express Migration Services include the following services within the Scope of Work:Project ManagementDedicated Project Manager & EngineerSecure access to a dedicated Project PortalReview of Onboarding deliverablesCustom Project PlanSetup & Configuration Configure dedicated Migration Farm in secure AWS cloudPrepare target platformProvision User AccountsRegister domain(s) in targetAdvanced object provisioning (Advanced Project Type only)Build and validate migration software configurationPrepare admin or end-user authentication; confirm connectivity to source/target environmentsConfirm DNS cutover date (“Go Live”) and migration scheduleTransition to target environment Stage-1 migration in advance of cutoverUpdate DNS records to support mail flow into and out of the target environment (“Go Live”)MX records; TXT for Sender Policy Framework (SPF); AutodiscoverStage-2 and Stage-3 migrations, including delta/catch-up sync jobsConfirm results; remediate migration errorsPost-Migration SupportTroubleshooting & Remediation – related to reported data migration issuesAdministrator (IT) Support – Guidance to administrators related to management featuresTraining Materials – online Help Center with feature-based information and guidanceUser Help CenterAdmin Help CenterFor more

Capital partnered with Transend to migrate legacy email and documents as part of a broader server upgrade. Transend successfully completed the project on-schedule, and their excellent communication along the way provided real peace of mind. I can’t recommend their services highly enough. Mike Alfano Reciprocal Capital --> I was extremely happy with the level of support Transend provided for our 7,000 user migration from GroupWise to Exchange. The responsiveness and guidance that Transend provided is well above what is normally seen! Rob Butler US Dept. of Agriculture --> Transend turned a highly scrutinized project by management into one completed with complete and absolute success! There is no other vendor to be considered when we need to perform our next migration. Transend migrates all email systems and WILL be the tool we use going forward. Rob Wright Sun Life Financial --> Our company was facing a series of challenges by undertaking our email migration. With the clear planning, guidance, and execution of Transend’s team the project was painless. Several of our users have large and rather older data profiles which were easily brought to Microsoft 365. We couldn’t be happier with our experience provided by Transend. I heartily recommend the migration service. Thomas Breuler London Aviation Underwriters --> Transend’s software turned an enormous labor intensive, enterprise email migration into a smooth rollout process. Thanks to Transend, we were able to fast cycle the transition to Exchange and Office 365 without downtime! Yves Claes FedEx 25+ years developing migration solutions for email

Dollars, and Transend accepts payment in US Dollars only. Transend is to be paid the full amount defined in each quote/invoice. Any taxes that must be deducted by a foreign or domestic government are to be assumed and paid by Company. No taxes shall be deducted from the fees due to Transend. All Transend products are available for download on a try-before-you-buy basis. We provide a free trial of the software to let you fully evaluate our products before making a purchase decision. During your trial, and after you’ve purchased the software, our support staff is available to assist with product usage issues via email or telephone. We strongly recommend that all customers download, install, and test the trial version of any product prior to making a purchase. In certain instances, if due to technical difficulties or platform incompatibilities the software will not function properly, we may, at our discretion, issue a refund. In such instances, we require that you have contacted (and received) technical support to ensure you have taken all necessary steps to correctly operate the software prior to being eligible for a refund. In order to provide the appropriate level of technical support, Transend requires customers are able to provide software log files, as requested. Unused licenses do not expire and can be used at any time. As such, unused licenses are not subject to refund. Customers who purchase licenses to migrate to Amazon WorkMail rather than requesting free production licenses are entitled to enhanced Support & Maintenance that free licenses are not bundled with. Transend is not able to offer refunds to paying customers who later request free production licenses to migrate to Amazon WorkMail. Refunds on Express Migration Services Projects can be found in the Terms & Conditions. Standard Support terms include 1 year of