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Are not using these configurations, you do not need to access the Configuration Portal. Page 18 ™ ™ Configuration Portal via LAN with DHCP If it is not already installed, download the Ubiquiti Device Discovery Tool (v2.3) at www.ubnt.com/download#app Launch the Ubiquiti Device Discovery Tool. A list of Ubiquiti devices on the network will appear. Page 19 Accessing the Configuration Portal Configuration Portal Interface Settings The login screen will appear. Enter ubnt in the Username and Password fields. Note: Once a device has been connected to the cloud, the Configuration Portal login information changes. The new username/password combination can be found on the Info tab in the cloud UI. Page 20 mPort ™ ™ Enter your configuration information on the Configuration tab: mFi Controller Enter the mFi Controller settings: a. Enter the mFi Controller address. • For local mFi Controller installations, this is the IP address and http port used by the Controller. (The port is usually 6080, for example: 192.168.25.161:6080 or mfi.acme.com:6080) •... Page 21 Accessing the Configuration Portal Wireless Settings To use the mPort on a Wi-Fi network, configure the Wireless Settings: a. Click Scan for a list of available SSIDs. Select the appropriate SSID or type in the name manually in the SSID field. b. Page 22: Specifications Products furnished hereunder shall be free from defects in material and workmanship for a period of one (1) year from the date of shipment by UBIQUITI NETWORKS under normal use and operation. UBIQUITI NETWORKS sole and exclusive obligation under

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Cloud access is enabled on the UniFi Controllers, so you can use unifi.ubnt.com to remotely monitor and access multiple controllers. Each controller, in turn, can manage multiple sites. Page 154: Layer-3 Adoption UniFi APs and allows you to tell Controller. the UniFi AP to inform any URL you want. (Only APs in the 3. Every UniFi AP has a default inform URL: default state or not in contact with any controller will be displayed). Page 155 UniFi Controller User Guide Appendix E: Controller Scenarios 2. If the UniFi AP is not in the factory default state, then click reset. Enter the SSH username and password, and You have a couple of options: then click Apply. DNS resolution Configure your DNS server to resolve unifi to the IP address of the UniFi Controller. Page 156 UniFi Controller. Then click Save. The DHCP server will return the IP address of the UniFi Controller to its DHCP clients, so if a client is a UniFi AP, it will know how to contact the UniFi Controller. Linux ISC DHCP Server Configure the dhcpd.conf file:... Page 157: Appendix F: Contact Information Appendix F: Contact Information Ubiquiti Networks Support Ubiquiti Support Engineers are located around the world and are dedicated to helping customers resolve software, hardware compatibility, or field issues as quickly as possible. We strive to respond to support inquiries within a 24-hour period. Page 158 © 2011-2016 Ubiquiti Networks, Inc. All rights reserved. Ubiquiti, Ubiquiti Networks, the Ubiquiti U logo, the Ubiquiti beam logo, and UniFi are trademarks or registered trademarks of Ubiquiti Networks, Inc. in the United States and in other countries. App Store is a service mark of Apple, Inc. Google, Android, and...

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UniFi Controller User Guide Windows The Windows files are located in the following location: :\Users\\Ubiquiti UniFi\ data\sites\\portal Customizable Default Files The following default customizable html and css files are located in the portal folder: •... Page 127: Appendix B: Unifi Discovery Utility UniFi Controller software). The Ubiquiti UniFi Discovery Utility includes tools that allow the discovery and management of UniFi APs. It is installed automatically as part of the UniFi Controller software installation process. See “Software Installation”... Page 128 Locate the AP. The following window will appear: Set the inform URL, allowing the AP to be managed by the UniFi Controller software running in a NOC or in the cloud. (See “Network Topology Requirements” on page 1 for a visual representation of this configuration.) The... Page 129 Reset the AP to factory default settings. The following To reboot the AP, click any of the buttons (Locate, Manage, window will appear: or Reset) on the UniFi Discovery Utility screen. The following window will appear: Actions If you clicked the Reset button, then Restore to factory default is automatically selected. Page 130 Appendix B: UniFi Discovery Utility UniFi Controller User Guide Ubiquiti Networks, Inc. Page 131: Appendix C: Unifi Mobile App Register To register for an SSO account, tap The UniFi app has two general functions: Register. • You can use a mobile device to provision a UniFi AP • Continue If you do not want to back up or restore... Page 132 Appendix C: UniFi Mobile App UniFi Controller User Guide 7. Scan the QR code on the back of the UniFi AP, or tap Connected Clients Displays the number of clients Enter ID Manually to type the case‑sensitive MAC connected to this UniFi AP. Page 133 UniFi Controller User Guide Appendix C: UniFi Mobile App Configure WLAN Settings • Name/SSID Enter the name of the wireless network. • Select your country Select the appropriate country from the list. • Enabled Enable or disable wireless functionality. •... Page 134: Controller Mode Tap to save your changes. You can access the UniFi Controller through the UniFi mobile app. Requirements • An Ethernet connection from the UniFi device to the LAN with DHCP • Firmware version 3.4.4.3231 or higher • A compatible Android or iOS device 1. Page 135 8443. • “Settings” on page 137 Note: If you do not know the IP address, you can Dashboard tap Find to detect a UniFi. Download Ubiquiti UniFi Controller Utility - Network Card Drivers Network Card Ubiquiti Ubiquiti UniFi Controller Utility . GO. Ubiquiti UniFi Controller

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This chapter describes how to configure Ubiquiti (with or without using the USG), version equal to or greater than 7.1.66.Before proceeding further with the configuration, you need to configure HSNM with a domain and a gateway as described in Adding a New Gateway.PrerequisitesThe prerequisites required for configuration are:Ubiquiti controller version> = 7.1.66 installed on PC / Mac connected to the private LAN or to the USG (Ubiquiti Security Gateway) LAN in the case you use it.AP UniFi connected to the same LAN network private LAN network or to the USG (Ubiquiti Security Gateway) LAN (in the case you use it).HSNM version >= 7.0.142Ability to port forward (refer to “Radius Profile” below) the Radius responses to the UniFi controller.Optional: if you want to use HTTPS login, your LAN/Internet gateway must allow you to enter a static DNS route (in our case, 192.168.1.1 is a MikroTik router).If you don’t need to use HTTPS but only HTTP, you can stop at Step 8 of the “Downloading the Configuration Files” chapter, and you won’t need any particular gateway.If you want to use HTTPS login, your LAN/Internet gateway must allow you to enter a static DNS for the FQDN used to reach the Ubiquiti controller (in our case 192.168.1.1 is a MikroTik router). In case you use USG (Ubiquiti Security Gateway) the static DNS must be added inside USGHSNM gateway configured with Ubiquiti hardware type. When you set the Secret Radius in your HSNM do not exceeds 12 digits code and do not use symbols, otherwise UniFi will not send it correctly.Step 1Now inside HSNM, select your Gateway, click the dropdown menu, and choose Edit. Step 2Expand the General Data session.Step 3In the Hardware Type field, choose Ubiquiti UniFi Controller. Wireless NetworkStep 1Login to your UniFi controller and click the Settings icon on the bottom left.On the left menu, select WiFI and click Create New WiFi Network. Configure with:Name–Edit the name of your networkStep 2In the Advanced Configuration session, select Manual.Step 3In the WiFi Type, tick Guest Hotspot Step 4Once completed, click Add WiFi Network at the bottom right.Radius ProfileStep 1On the left menu, select Profiles and scroll down till RADIUS.Step 2Click Create New RADIUS Profile.In the Radius Profile header, enter the details as follows:Name–Edit the name for your profileEnabled Wired–Tick EnableEnabled Wireless–Tick EnableAuthentication Servers–Edit the Port and insert the SecretEnable Accounting–Tick EnableRADIUS Accounting Server–Edit the Port and insert the SecretEnable Interim Update–Tick Enable (see

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Contents Table of Contents Bookmarks Enterprise System ControllerRelease Version: 5.3.8 Need help? Do you have a question about the UniFi and is the answer not in the manual? Questions and answers Jochen Unkelbach February 1, 2025 Was muss ich alles tun, um auf mein Netzwerk remote zuzugreifen? 1 comments: Mr. Anderson February 10, 2025 To access a Ubiquiti UniFi network remotely, follow these steps:1. Ensure Remote Access – Use a UniFi Cloud Key, a UniFi Controller on a management station, or host the UniFi Controller in a cloud or NOC.2. Enable Remote Management – Configure the UniFi Controller software to allow remote access.3. VPN Configuration (if needed) – Use a UniFi Security Gateway (USG) to set up a VPN connection by entering the remote router’s hostname, IP address, and shared secret key.4. Layer-3 Adoption (if applicable) – If managing devices across different networks, follow Layer-3 adoption procedures.5. Access UniFi Controller – Use the UniFi Controller’s web interface or mobile app to monitor and manage the network remotely.These steps ensure secure and scalable remote management of a UniFi network. This answer is automatically generated Related Manuals for Ubiquiti UniFi Summary of Contents for Ubiquiti UniFi Page 1 Enterprise System Controller Release Version: 5.3.8... Page 3: Table Of Contents Using the UniFi Controller Software . . . . . . . . . . . . . . . . . . Page 4 UniFi Security Gateway Details . . . . . . . . . . . . . . . . . . Page 5 UniFi Discovery Utility . . . . . . . . . . . . . . . . . . . Page 6 Table of Contents UniFi Controller User Guide Appendix E: Controller Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 7: Software Installation UniFi Cloud Key Users This User Guide is for use with version 5.3.8 or above of the UniFi Controller software. If you have the UniFi Cloud Key, please refer to “UniFi Cloud Key” on page 5 for more information. System Requirements UniFi Cloud Users •... Page 8 Country Code to ensure compliance with FCC regulations. 3. Select the devices that you want to configure and click Next. You can click Refresh Now

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Network. This option is disabled by default. Support Messaging Select the appropriate option: Enable Live Chat for the Super Admin only, Enable Live Chat for all users, or Disable Live Chat for all users. Page 42 If your UniFi Controller is running on a UniFi Cloud Key, you can use the Maintenance tab to upgrade the UniFi Cloud Key firmware, upgrade the UniFi Controller software located on the UniFi Cloud Key, reboot the UniFi Cloud Key, power it off, or reset it to factory defaults. Page 43 UniFi Controller User Guide Chapter 3: Using the UniFi Controller Software • Conn Monitor Displays the status of the Uplink Connectivity Monitor feature, which is configured in “Settings > Site” on page 20. • Cloud Access Displays the status of the Cloud Access feature. Page 44: Chat With Us (See "Chat With Us Reset Cloud Key Click this option to reset the UniFi Cloud Key to its factory default settings. This option will reboot the UniFi Cloud Key, and all factory default settings will be restored. Note: We recommend that you back up your UniFi Controller configuration (refer to “Backup”... Page 45: Latency • Latency Displays the amount of time it takes a packet Test is available. to travel from the UniFi Security Gateway to the service The Speed Test is not available because it requires an provider’s gateway. active UniFi Security Gateway. Page 46: Wan Displays the duration of time since the last Speed Test. • Latency Displays the amount of time it takes a packet to travel from the UniFi Security Gateway to the service provider’s gateway. • Displays the upload speed. • Down Displays the download speed. Page 47: Wlan Status information Place your mouse over the monitor to display the following: • Gateway Displays the Internet IP address of the UniFi Security Gateway. • Users Displays the number of clients connected to the wired network. Download Throughput & Latency •... Page 48: Devices On 2.4 Ghz Channel 5 GHz devices. Ubiquiti Displays the number of Ubiquiti clients. Note: At least one 5 GHz UniFi AP must be active to (Various) Displays the number of clients that belong in enable this chart. each of the remaining client categories. Page 49 UniFi Controller User Guide Chapter 4: Dashboard Network Protocols Displays the amount of data that is identified as network protocol traffic. Web / Web 2.0 Displays the amount of data

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To exit the UniFi app or change its mode, tap Log out. Ubiquiti Networks, Inc. Page 144 Appendix C: UniFi Mobile App UniFi Controller User Guide Ubiquiti Networks, Inc. Page 145: Appendix D: Unifi Edu Mobile App Broadcast Use the UniFi EDU app to broadcast announcements from the UAP-AC-EDU. You can organize the UniFi AC EDU APs into multiple broadcast groups. Requirements • UniFi Controller software v4.9.5 or higher • UAP-AC-EDU firmware v3.4.18 or higher •... Page 146 Appendix D: UniFi EDU Mobile App UniFi Controller User Guide To begin a broadcast, follow these instructions: To edit a broadcast group, follow these instructions: 1. Tap the broadcast group you want to use. 1. Tap Edit. 2. Tap Start Broadcast to start the announcement. Page 147: Schedule UniFi Controller User Guide Appendix D: UniFi EDU Mobile App To delete a broadcast group, follow these instructions: To schedule an announcement, follow these instructions: 1. Tap Edit. 1. Tap 2. To remove a broadcast group, tap 2. Configure the following: •... Page 148: Recordings Appendix D: UniFi EDU Mobile App UniFi Controller User Guide To delete an announcement, follow these instructions: To create a recording, follow these instructions: 1. Click Edit. 1. Tap 2. To remove an announcement, tap 2. Tap to start recording. Tap to stop recording. Page 149: Volume UniFi Controller User Guide Appendix D: UniFi EDU Mobile App To delete a recording, follow these instructions: Test Sound Tap Test Sound to select a specific sound for testing. Then tap any sound to select it. 1. Click Edit. (slider) Use the slider control to adjust the volume for 2. Page 150 Appendix D: UniFi EDU Mobile App UniFi Controller User Guide Log Out To exit the UniFi app or change its mode, tap Log out. Ubiquiti Networks, Inc. Page 151: Controller Scenarios UniFi Controller User Guide Appendix E: Controller Scenarios Appendix E: Controller A UniFi Cloud Key can be used as a remote controller. For example, if you have a campus‑wide UniFi network and Scenarios each building has its own router, then Layer‑3 adoption is required. Page 152 2. At the customer site, open a browser to the remote controller. The UniFi Controller is running in the cloud or your NOC (Network Operating Center). 3. Use one of the following methods to configure all local... Page 153 • Restaurant The UniFi Controller is running on a UniFi Cloud Key. Remote Access. Download Ubiquiti UniFi Controller Utility - Network Card Drivers Network Card Ubiquiti Ubiquiti UniFi Controller Utility . GO. Ubiquiti UniFi Controller

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Hi guys,I’m encountering an issue with some APs which are being monitored via a Ubiquiti UniFi Controller. APs are currently running on version 3.3.17.3991 for this particular client. I’m aware that newer versions are available as I have a particular client currently running on version 4.0.42.10433.Issue is here, when I access the Ubiquiti UniFi Controller I get the warning under the status column that an is required (see picture below).Once I hover over the upgrade under the version column, and request an upgrade, I’m promted if I want to the upgrade. Upon confirming, the AP is marked as ‘Updating (Downloading)’, (see pics below).Upon completion the version number remains the same even though the uptime starts from scratch. With regards to the controller I beleive I’m running the latest version, being 5.10.25.0.Any idea why this is happening?Thanks Spiceheads! I have had the same issue earlier with UniFi and had to do it manually by logging into each device and run the update.HowTO: it should be working from the controller, sometimes it doesn’t. I used the SSH method on the devices and it worked. I have had the exact same issue. I upgraded the same way Moccamaster did. I used Winscp to connect to the AP and upload the firmware then used the instructions posted above to install the firmware via command line. I had a similar issue. Just needed to update the unfi software running on the server. shaa2998 (Shaa Moore) June 28, 2019, 9:19am 5 Same here manual upgrade via ssh sometimes. I have also cached the firmware on the controller first then ran the upgrade with successAnother thing that has worked for places with a lot of web filtering, when doing the upgrade via SSH, use http for the download address instead of https. brianinca (Brianinca) June 28, 2019, 12:17pm 6 I’ve seen this happen when the AP has a local time differential to the controller. Make sure your AP’s clocks are set correctly, then try again. Try clicking each ap device and on cog/manage tab you can update firmware with a url link to the firmware on ubuquiti site.You can then go on the Ubiquiti website support and look for the firmware there which should be a https prefix link - try pasting that in the field and hit update firmware and see if that works, if not remove the “s” from the “https” link and try again in.I usually did it this way if the default update method didn’t work and I would have success with either link. I did not have to SSH that way. jclambert1 (jcLAMBERT) July 2, 2019, 3:26pm 8 If the devices are 'too far behind" in firmware, sometimes you cannot update them via the controller. As mentioned above, you can ssh to the box and update the firmware directly. You may have to do it in stages… i.e. Incremental firmware upgrades.

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En este manual usaremos UBIQUITI USG y UBIQUITI UC-CK, pero se puede usar otros.Ubiquiti USGhttpUbiquiti UC-CK Router USG de Ubiquiti, como la mayoría de Routers, vienen con la IP por defecto 192.168.1.1 y un servidor DHCP en el mismo rango. Esto suele coincidir con el Router del proveedor que tenemos instalado. Para corregir esto, tenemos que cambiar el rango de la subred IP de uno de los Router por otro, por ejemplo: 192.168.0.X.En el caso de esta configuración de ejemplo, lo cambiaremos en el Router del proveedor, pero se podría hacer en el Router USG.Si tienes alguna duda de la instalación inicial del Ubiquiti USG, puedes seguir la guía rápida oficial que te enlazo AQUÍ.InstalaciónLo primero que tenemos que hacer, es arrancar el dispositivo USG y conectar a su puerto Lan el dispositivo UC-CK con el Unifi Controller para que nos dé una IP el servidor DHCP del USG del rango 192.168.1.X.También tenemos que conectar un ordenador a esta misma red Lan para que nos de otra IP de este rango y poder acceder al Unifi Controller en el UC-CK. Como el USG no tiene más que un puerto por defecto en la Lan (otros modelos tienen más), tendremos que poner un Switch conectado al USG, y el UC-CK y ordenador conectado a este.Acceder al USGCon la IP 192.168.1.1 desde el ordenador.En la parte de abajo, podemos ver las IPs que ha otorgado el servidor DHCP. Ahí podemos encontrar la del Unifi-CloudKey, en este caso la 192.168.1.7.Si no hemos cambiado la IP del router del proveedor y tiene el mismo rango, no será capaz de coger IP en el Wan como se ve en la imagen de arriba. Una vez cambiado a un rango diferente como se indicaba antes, o si ya lo teníamos de antes, no aparecerá como en la siguiente imagen.Pinchar en Unifi Controller en Manage. Desde aquí podremos hacer la configuración inicial del controlador. Después, podremos adoptar el USG para aplicarle las configuraciones que queramos.Si tienes alguna duda respecto a la configuración o sobre cualquier otro producto, ponte en contacto con el departamento de Soporte de Instant Byte.. Download Ubiquiti UniFi Controller Utility - Network Card Drivers Network Card Ubiquiti Ubiquiti UniFi Controller Utility . GO. Ubiquiti UniFi Controller Download Ubiquiti UniFi Controller Utility - Network Card Drivers Network Card Ubiquiti Ubiquiti UniFi Controller Utility . GO. Ubiquiti UniFi Controller

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3Configure with Name, Bandwidth Limit (Download), Bandwidth Limit (Upload)Step 4Upon completion of the above steps, click the Apply Changes to save. Downloading the Configuration FilesStep 1From the context menu of the gateway, press Download Gateway Config Files to download the configuration zip file. Step 2Once the zip file is unpacked, you will find the following files:authorize.htmlindex.htmlStep 3The files must be edited in the Ubiquiti Themes folder. The paths vary depending on the SO where the Ubiquiti Controller is installed:Windows: C:\Users\\Ubiquiti UniFi\data\sites\default\app-unifi-hotspot-portalMAC: ~/Library/Application Support/UniFi/data/sites/default/app-unifi-hotspot-portalLinux: /usr/lib/unifi/data/sites/default/app-unifi-hotspot-portalFor some Linux installations path will be: /opt/unifi/data/sites/default/app-unifi-hotspot-portalCloudKey: /srv/unifi/data/sites/default/app-unifi-hotspot-portal you don’t need to edit the MAC address of the gateway in your &DEVICE%.Step 4In your firewall, configure the port forward to accept disconnection requests from your HSNM (the same as in the “Radius Authentication and Access Control” paragraph and prerequisites).You need to create the rule must with the following characteristics:enable itlimit it to the public IP of your HSNM (optional but we suggest it for security reasons)the port must be the same set up in the “Guest Hotspot” paragraph and chosen in the prerequisitesaddress it to the LAN IP address of the UniFi controllerselect the UDP protocol Step 6For Ubiquiti-type gateways, you need to enable these settings for the reasons listed below:Force disconnections: if enabled, connections that have not received updates from the gateway for the ‘Interim Update’ time defined in the Product Policy plus the Timeout for Idle’ value are automatically closed. Send disconnections requests to the gateway: in addition to forcing disconnections, it also sends a radius disconnection request to the gateway. Some types of gateways (e.g. Ubiquiti) may not send the stop to the radius and consider the device always active. If enabled, the gateway has to be reachable for the UDP port indicated in the “Guest Hotspot” paragraph.Port for disconnection requests: port used by the gateway to accept disconnection requests. It is usually the 3799 but can vary depending on the type of gateway. It is the same one configured in the “Guest Hotspot” paragraph and opened in the firewall at the beginning of Step 5 in the “Downloading the Configuration Files” paragraph.Check consumption by users: If the gateway does not support all the necessary radius attributes and the appliance is able to send disconnection requests (points listed above), it periodically checks the consumption of the logged-in users and if time/traffic limits are reached or at expiration, disconnects the user.Configuring the NetworkStep 1From