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UniFi Controller User Guide Windows The Windows files are located in the following location: :\Users\\Ubiquiti UniFi\ data\sites\\portal Customizable Default Files The following default customizable html and css files are located in the portal folder: •... Page 127: Appendix B: Unifi Discovery Utility UniFi Controller software). The Ubiquiti UniFi Discovery Utility includes tools that allow the discovery and management of UniFi APs. It is installed automatically as part of the UniFi Controller software installation process. See “Software Installation”... Page 128 Locate the AP. The following window will appear: Set the inform URL, allowing the AP to be managed by the UniFi Controller software running in a NOC or in the cloud. (See “Network Topology Requirements” on page 1 for a visual representation of this configuration.) The... Page 129 Reset the AP to factory default settings. The following To reboot the AP, click any of the buttons (Locate, Manage, window will appear: or Reset) on the UniFi Discovery Utility screen. The following window will appear: Actions If you clicked the Reset button, then Restore to factory default is automatically selected. Page 130 Appendix B: UniFi Discovery Utility UniFi Controller User Guide Ubiquiti Networks, Inc. Page 131: Appendix C: Unifi Mobile App Register To register for an SSO account, tap The UniFi app has two general functions: Register. • You can use a mobile device to provision a UniFi AP • Continue If you do not want to back up or restore... Page 132 Appendix C: UniFi Mobile App UniFi Controller User Guide 7. Scan the QR code on the back of the UniFi AP, or tap Connected Clients Displays the number of clients Enter ID Manually to type the case‑sensitive MAC connected to this UniFi AP. Page 133 UniFi Controller User Guide Appendix C: UniFi Mobile App Configure WLAN Settings • Name/SSID Enter the name of the wireless network. • Select your country Select the appropriate country from the list. • Enabled Enable or disable wireless functionality. •... Page 134: Controller Mode Tap to save your changes. You can access the UniFi Controller through the UniFi mobile app. Requirements • An Ethernet connection from the UniFi device to the LAN with DHCP • Firmware version 3.4.4.3231 or higher • A compatible Android or iOS device 1. Page 135 8443. • “Settings” on page 137 Note: If you do not know the IP address, you can Dashboard tap Find to detect a UniFi

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Key is enabled by default. Page 17 Reboot Click Reboot to powercycle the UniFi Cloud Key. Power Off Click Power Off to turn off the UniFi Cloud Key. Reset to Defaults Click Reset to Defaults to reset the UniFi Cloud Key to its factory default settings. This option will reboot the UniFi Cloud Key, and all factory default settings will be restored. Page 18: Unifi Cloud Account Displays the hostname, alias, or MAC address account. Click Sign In. of the device running the UniFi Controller. You can click the name to get additional details at the bottom of the screen. (Go to “Additional Details” on page 14 for more information.) Page 19 To change your account settings and/or password, click . The Account Settings screen To add a UniFi Cloud Key, click Find Cloud Key at the top will appear: right of the screen. The Find Cloud Key screen will appear: Adopt IP address Displays the IP address of the UniFi Cloud Key. Page 20 (site_name) • Launch Site Click Launch Site to access the UniFi Select a UniFi Controller to display more information at Controller. Proceed to “Using the UniFi Controller the bottom of the screen. Software” on page 17 for more information. Note: If you have an issue accessing the local Controller, then click force WebRTC. Page 21 Latency Displays the amount of time it takes a WLAN The basic details of the wireless network(s) are packet to travel from the UniFi Security Gateway to displayed. the service provider’s gateway. • Displays the upload rate of your Internet connection. Page 22 Chapter 2: UniFi Cloud UniFi Controller User Guide Ubiquiti Networks, Inc. Page 23: Chapter 3: Using The Unifi Controller Software • Mac users: Go > Applications > UniFi • Windows users: Start > All Programs > Ubiquiti UniFi 2. The UniFi login screen will appear. Enter the username and password in the appropriate fields and click Log In. Refresh Click the refresh icon to update the on-screen information. Page 24 Chapter 3: Using the UniFi Controller Software UniFi Controller User Guide Username • Sites overview To display a list of available sites, click Sites overview .The Sites Overview screen will appear. At the top right of the screen, click the Username to... Page 25 At the bottom left of the screen, there are four controls: Clicking an Event Device Link • Events (see the next column) The

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That is identified as web-related traffic. Security Update Displays the amount of data that is identified as part of a security update. Page 50 Chapter 4: Dashboard UniFi Controller User Guide Ubiquiti Networks, Inc. Page 51: Adding Custom Maps UniFi Controller User Guide Chapter 5: Map Chapter 5: Map 2. Click Add a Map. The UniFi Controller software allows you to upload custom map images of your location(s) or use Google Maps ™ a visual representation of your UniFi network. When you initially launch the UniFi Controller application, a default map is displayed. Page 52: Adding A Google Map Chapter 5: Map UniFi Controller User Guide Adding a Google Map 4. Click Choose map image. To add a Google Map to the UniFi Controller software Map view: 1. Click 5. Locate the file to use as a map (valid file formats are .jpg, .gif, and .png) and then click Open. Page 53: Placing Devices On The Map Status You can also click Satellite for a bird’s-eye view. Click Labels to display street and location names. The device icon indicates the UniFi model (not all icons are shown below): UniFi AP Pro, UniFi AP AC Lite/LR/Pro UniFi AP AC EDU... Page 54: Map Display Options To change a name applied to a device, refer to Alias in the appropriate section: • “UniFi Security Gateway – Configuration” on page • “UniFi Switch – Configuration” on page 89 • “UniFi Access Point – Configuration” on page 100 You can apply one of the following display options: • Details Topology Displays a visual representation of the network configuration and connections between any APs. Page 55: Setting The Map Scale UniFi Controller User Guide Chapter 5: Map Configure Maps Click to add maps or edit the current map(s). The left side of the map offers the following options: Zoom Slider Use to zoom the map detail in and out. Unplaced Devices... Page 56 Chapter 5: Map UniFi Controller User Guide Ubiquiti Networks, Inc. Page 57: Chapter 6: Devices The Devices screen displays a list of UniFi devices Search Enter the text you want to search discovered by the UniFi Controller. You can click any of the for. Simply begin typing; there is no need to press Enter. column headers to change the list order. Page 58: All The very first time you enable the Customize Columns AP Performance The Device Name, IP Address, Status, option,. Ubiquiti UniFi Controller as a Service in Windows? Ubiquiti UniFi Controller as a Service in Windows 2025? Ubiquiti UniFi Controller as a Service in windows and connect to

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To exit the UniFi app or change its mode, tap Log out. Ubiquiti Networks, Inc. Page 144 Appendix C: UniFi Mobile App UniFi Controller User Guide Ubiquiti Networks, Inc. Page 145: Appendix D: Unifi Edu Mobile App Broadcast Use the UniFi EDU app to broadcast announcements from the UAP-AC-EDU. You can organize the UniFi AC EDU APs into multiple broadcast groups. Requirements • UniFi Controller software v4.9.5 or higher • UAP-AC-EDU firmware v3.4.18 or higher •... Page 146 Appendix D: UniFi EDU Mobile App UniFi Controller User Guide To begin a broadcast, follow these instructions: To edit a broadcast group, follow these instructions: 1. Tap the broadcast group you want to use. 1. Tap Edit. 2. Tap Start Broadcast to start the announcement. Page 147: Schedule UniFi Controller User Guide Appendix D: UniFi EDU Mobile App To delete a broadcast group, follow these instructions: To schedule an announcement, follow these instructions: 1. Tap Edit. 1. Tap 2. To remove a broadcast group, tap 2. Configure the following: •... Page 148: Recordings Appendix D: UniFi EDU Mobile App UniFi Controller User Guide To delete an announcement, follow these instructions: To create a recording, follow these instructions: 1. Click Edit. 1. Tap 2. To remove an announcement, tap 2. Tap to start recording. Tap to stop recording. Page 149: Volume UniFi Controller User Guide Appendix D: UniFi EDU Mobile App To delete a recording, follow these instructions: Test Sound Tap Test Sound to select a specific sound for testing. Then tap any sound to select it. 1. Click Edit. (slider) Use the slider control to adjust the volume for 2. Page 150 Appendix D: UniFi EDU Mobile App UniFi Controller User Guide Log Out To exit the UniFi app or change its mode, tap Log out. Ubiquiti Networks, Inc. Page 151: Controller Scenarios UniFi Controller User Guide Appendix E: Controller Scenarios Appendix E: Controller A UniFi Cloud Key can be used as a remote controller. For example, if you have a campus‑wide UniFi network and Scenarios each building has its own router, then Layer‑3 adoption is required. Page 152 2. At the customer site, open a browser to the remote controller. The UniFi Controller is running in the cloud or your NOC (Network Operating Center). 3. Use one of the following methods to configure all local... Page 153 • Restaurant The UniFi Controller is running on a UniFi Cloud Key. Remote Access

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Latest Version UniFi Network Server 9.0.114 Operating System Windows 7 / Windows 7 64 / Windows 8 / Windows 8 64 / Windows 10 / Windows 10 64 User Rating Click to vote Author / Product Ubiquiti Inc. / External Link Filename UniFi-installer.exe Sometimes latest versions of the software can cause issues when installed on older devices or devices running an older version of the operating system.Software makers usually fix these issues but it can take them some time. What you can do in the meantime is to download and install an older version of UniFi Network Controller 5.13.29. For those interested in downloading the most recent release of UniFi Network Server or reading our review, simply click here. All old versions distributed on our website are completely virus-free and available for download at no cost. We would love to hear from youIf you have any questions or ideas that you want to share with us - head over to our Contact page and let us know. We value your feedback! UniFi Network Controller 5.13.29 Screenshots The images below have been resized. Click on them to view the screenshots in full size.

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Cloud access is enabled on the UniFi Controllers, so you can use unifi.ubnt.com to remotely monitor and access multiple controllers. Each controller, in turn, can manage multiple sites. Page 154: Layer-3 Adoption UniFi APs and allows you to tell Controller. the UniFi AP to inform any URL you want. (Only APs in the 3. Every UniFi AP has a default inform URL: default state or not in contact with any controller will be displayed). Page 155 UniFi Controller User Guide Appendix E: Controller Scenarios 2. If the UniFi AP is not in the factory default state, then click reset. Enter the SSH username and password, and You have a couple of options: then click Apply. DNS resolution Configure your DNS server to resolve unifi to the IP address of the UniFi Controller. Page 156 UniFi Controller. Then click Save. The DHCP server will return the IP address of the UniFi Controller to its DHCP clients, so if a client is a UniFi AP, it will know how to contact the UniFi Controller. Linux ISC DHCP Server Configure the dhcpd.conf file:... Page 157: Appendix F: Contact Information Appendix F: Contact Information Ubiquiti Networks Support Ubiquiti Support Engineers are located around the world and are dedicated to helping customers resolve software, hardware compatibility, or field issues as quickly as possible. We strive to respond to support inquiries within a 24-hour period. Page 158 © 2011-2016 Ubiquiti Networks, Inc. All rights reserved. Ubiquiti, Ubiquiti Networks, the Ubiquiti U logo, the Ubiquiti beam logo, and UniFi are trademarks or registered trademarks of Ubiquiti Networks, Inc. in the United States and in other countries. App Store is a service mark of Apple, Inc. Google, Android, and...

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Contents Table of Contents Bookmarks Enterprise System ControllerRelease Version: 5.3.8 Need help? Do you have a question about the UniFi and is the answer not in the manual? Questions and answers Jochen Unkelbach February 1, 2025 Was muss ich alles tun, um auf mein Netzwerk remote zuzugreifen? 1 comments: Mr. Anderson February 10, 2025 To access a Ubiquiti UniFi network remotely, follow these steps:1. Ensure Remote Access – Use a UniFi Cloud Key, a UniFi Controller on a management station, or host the UniFi Controller in a cloud or NOC.2. Enable Remote Management – Configure the UniFi Controller software to allow remote access.3. VPN Configuration (if needed) – Use a UniFi Security Gateway (USG) to set up a VPN connection by entering the remote router’s hostname, IP address, and shared secret key.4. Layer-3 Adoption (if applicable) – If managing devices across different networks, follow Layer-3 adoption procedures.5. Access UniFi Controller – Use the UniFi Controller’s web interface or mobile app to monitor and manage the network remotely.These steps ensure secure and scalable remote management of a UniFi network. This answer is automatically generated Related Manuals for Ubiquiti UniFi Summary of Contents for Ubiquiti UniFi Page 1 Enterprise System Controller Release Version: 5.3.8... Page 3: Table Of Contents Using the UniFi Controller Software . . . . . . . . . . . . . . . . . . Page 4 UniFi Security Gateway Details . . . . . . . . . . . . . . . . . . Page 5 UniFi Discovery Utility . . . . . . . . . . . . . . . . . . . Page 6 Table of Contents UniFi Controller User Guide Appendix E: Controller Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 7: Software Installation UniFi Cloud Key Users This User Guide is for use with version 5.3.8 or above of the UniFi Controller software. If you have the UniFi Cloud Key, please refer to “UniFi Cloud Key” on page 5 for more information. System Requirements UniFi Cloud Users •... Page 8 Country Code to ensure compliance with FCC regulations. 3. Select the devices that you want to configure and click Next. You can click Refresh Now. Ubiquiti UniFi Controller as a Service in Windows? Ubiquiti UniFi Controller as a Service in Windows 2025? Ubiquiti UniFi Controller as a Service in windows and connect to

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The WAN interface. Click Details to display the device specifics, LAN/WAN Speed Displays the connection speed in Mbps. Page 85: Unifi Security Gateway - Configuration UniFi Controller User Guide Chapter 10: UniFi Security Gateway Details UniFi Security Gateway – Configuration Click Configuration to configure the alias, WAN settings, port forwarding, Dynamic DNS, and custom upgrade entries. You can also remove the Gateway from management by this UniFi Controller. Page 86 Chapter 10: UniFi Security Gateway Details UniFi Controller User Guide • PPPoE Point-to-Point Protocol over Ethernet (PPPoE) Smart Queues The Smart Queue feature provides is a virtual private and secure connection between two FQ-CODEL (Fair Queuing with Controlled Delay) + HTB systems that enables encapsulated data transport. Page 87 UniFi Controller User Guide Chapter 10: UniFi Security Gateway Details Port Forward Queue Changes Click Queue Changes to line up the changes to take effect. This allows you to make multiple changes to the device and then apply them all at once so that the device doesn’t have to re-provision over and... Page 88 Chapter 10: UniFi Security Gateway Details UniFi Controller User Guide Create or Edit Port Forwarding Entry Dynamic DNS Domain Name System (DNS) translates domain names to IP addresses; Each DNS server on the Internet holds these mappings in its respective DNS database. Dynamic... Page 89 UniFi Controller User Guide Chapter 10: UniFi Security Gateway Details Custom Upgrade For firmware upgrades, the UniFi devices retrieve the latest firmware from the Ubiquiti website. To specify firmware saved in a custom location, select this option. (URL) Enter the location URL of the firmware. Page 90 Chapter 10: UniFi Security Gateway Details UniFi Controller User Guide Ubiquiti Networks, Inc. Page 91: Chapter 11: Unifi Switch Details Details • Name/MAC Address Displays the device name or MAC address of the device. A UniFi Switch hyperlink opens the UniFi Switch’s Details • Restart Click to restart the selected device. window either in the Properties panel or as a separate •... Page 92: Unifi Switch - Details Displays the name of the uplink or downlink device. There are three clickable tabs: • “UniFi Switch – Details” on page 86 • “UniFi Switch – Ports” on page 87 • “UniFi Switch – Configuration” on page 89 UniFi Switch – Details Click Overview to display the device specifics, connection details, and uptime. Page 93: Unifi Switch - Ports UniFi Controller User Guide Chapter 11: UniFi Switch

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EarlierStep 6Uncheck Encrypted Private Key if you don’t have any type of passphrase set for the certificate, or type the Decryption Password of your certificate Step 7Click Import and choose UniFi as aliasStep 8Set as password aircontrolenterprise and as key pair and re-insert it for confirmationStep 9Click on File > Save asStep 10Set the keystore password aircontrolenterpriseStep 11Upload the new file created in the UniFi folder by replacing the existing “keystore” file.The path of the file depends on the SO version where the UniFi controller is installed.Step 12Restart ace.jar or the controller directly in the case, for example, it is installed in a WINDOWS environment.Step 13If you are NOT using the USG, you have to configure in your gateway the static DNS route (prerequisites) of the FQDN chosen towards the LAN IP of your UniFi Controller (in our case unifi..com – 192.168.1.90)If you are using the USG, If you are using the USG, you have to configure in your USG the static DNS entry (prerequisites) for the FQDN chosen towards the LAN IP of your UniFi Controller(e.g. unifi.yourdomain.com – 192.168.1.90).For further details on how to perform that, read the paragraph “HTTPS Welcome Portal”.Step 14At this time, we can invoke the controller via browser (your gateway IP in a pc/mac in the same network with the first DNS) with the newly configured FDQN. In case the installation of the certificate is successful, you will reach the portal in HTTPS. If you are using the USG and you have not yet created the static DNS entry for the FQDN on USG, you can, in any case, invoke the controller via the FQDN. Simply change the hosts file, on the PC where you would connect, in order to point the USG IP to the valid FQDN (used for the certificate):C:\Windows\system32>notepad c:\Windows\System32\drivers\etc\hosts Save the change and through CMD, test the real changes of the host file with the command: Ping execution unifi.valid-certificate-FQDN.com [IPCONFIG] with 32 bytes of data Reply from IPCONFIG: byte=32 time=1ms TTL=62 Reply from IPCONFIG: byte=32 timeIf you do not get this point with the certificate correctly installed, you will need to check all the previous steps described in the current “HTTPS Keystore” paragraph.HTTPS Welcome PortalStep 1From the Settings menu on the left, under Profiles, edit the default Guest Hotspot and on Redirection, be sure the following options are selected: HTTPS Redirection – Flag itRedirect Using Hostname – Flag itSecure Portal –. Ubiquiti UniFi Controller as a Service in Windows? Ubiquiti UniFi Controller as a Service in Windows 2025? Ubiquiti UniFi Controller as a Service in windows and connect to Updating Unifi Controller on Windows Server. To update the Unifi Controller on Windows, first head over to Unifi’s download page and download the Unifi Network Controller

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The trick to all methods is to use the java.exe built into the UniFi software, NOT the Adoptium version recommended by Ubiquiti. They are confused. You don't need to install a separate software. You don't need to mess with the JAVA_HOME variable. As long as you specific the commands exactly as shown below, it should work. Tested and confirmed working on a new Windows 11 computer.Method 1: Using a Traditional Windows ServiceOpen PowerShell as Administrator.Navigate to the UniFi installation folder:Set-Location "$ENV:USERPROFILE\Ubiquiti UniFi"Install the UniFi Network Controller as a service:.\jre\bin\java.exe -jar lib\ace.jar installsvcStart the service:.\jre\bin\java.exe -jar lib\ace.jar startsvcRemoving the Service (if needed):If the service malfunctions or needs to be reinstalled, uninstall it using:.\jre\bin\java.exe -jar lib\ace.jar uninstallsvcTest:Wait a minute or two, then open... 2: Using Task SchedulerOpen Task Scheduler:Option 1: Press Win + R, type taskschd.msc, and press Enter.Option 2: Open the Start menu, type Task Scheduler, and select it from the search results.Navigate to Task Scheduler Library:In the left-hand panel, go to Task Scheduler (Local) > Task Scheduler Library.Create a New Task:Click on Create Task… in the right-hand panel, or right-click in the middle panel and select Create New Task….Configure the New Task:General Tab:Name: UniFi Network ControllerSecurity options: Select Run whether user is logged on or not.Triggers Tab:Begin the task: At startup.Advanced settings: Enable the checkbox for Enabled.Actions Tab:Action: Start a program.Program/script: Browse and set the path to"%UserProfile%\Ubiquiti UniFi\jre\bin\java.exe" - Add arguments:-jar "%UserProfile%\Ubiquiti UniFi\lib\ace.jar" uiSettings Tab:Enable:Allow task to be run on demand.Run task as soon as possible after a scheduled start is missed.Uncheck all other options.Test the Task:Restart your system.Once running, wait a few seconds and make sure you can access the UniFi interface: following either of these methods, you can run the UniFi Network Controller as a persistent service on your Windows system.