Voya health

Author: h | 2025-04-25

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Voya MAP Select, Voya Framework. Voya Custom Choice II, Voya Retirement Choice II, Voya Framework. Voya Retirement Choice II, Voya Retirement Plus II, Voya Framework. Voya Retirement Choice II, Voya Retirement Plus II, Voya Framework. RetireFlex-SA, RetireFlex-MF, Voya Health Reserve Account, Voya Framework. Recordkeeping Business: Small-Mid

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Voya Financial - Why Voya? - Health Solutions

We are a leading provider of retirement solutions in the United States. Our distribution footprint is broad with approximately 2,200 affiliated representatives, thousands of non-affiliated advisors, agents, and third party administrators, and institutional sales teams.--> Our Wealth Solutions segment is focused on meeting the needs of individuals in preparing for and sustaining a secure retirement through employer-sponsored plans and services, as well as through individual retirement accounts and comprehensive financial product offerings and planning and advisory services. We are well positioned in the marketplace, with our industry-leading Workplace Retirement Plans business and our Retail Wealth Management business. 4Q’24 Wealth Solutions Adjusted Operating Earnings before Income Taxes, TTM of $873mm1,2 Note: Pre-tax. Excludes Adjusted Operating Earnings attributable to Corporate. Adjusted Operating Earnings is a non-GAAP financial measure. Information regarding this non-GAAP financial measure, and a reconciliation to most comparable U.S. GAAP measure, is provided in the “Reconciliations” section of the Quarterly Investor Supplement. Excludes Notable items excess alts/prepays and DAC unlocking. Objective: Improve returns by re-pricing our Institutional Retirement Plans and capitalizing on our access to plan participants by developing long-term relationships and providing individual retail solutions.--> Performance dashboard: Excludes Notable items excess alts/prepays and DAC unlocking--> Institutional Retirement Plans Products Product/ Service Model AUM/AUA (as of December 31, 2015)--> Key Market Segments/Product Lines Primary Defined Contribution Plan Tax Code Core Products Full Service Plans $96.7 Billion --> Small-Mid Corporate K-12 Education Higher Education Healthcare & Other Non-Profits Government (local and state) 401(k) 403(b) 403(b) 403(b) 457 Voya MAP Select, Voya Framework Voya Custom Choice II, Voya Retirement Choice II, Voya Framework Voya Retirement Choice II, Voya Retirement Plus II, Voya Framework Voya Retirement Choice II, Voya Retirement Plus II, Voya Framework RetireFlex-SA, RetireFlex-MF, Voya Health Reserve Account, Voya Framework Recordkeeping Business $191.8 Billion --> Small-Mid Corporate Large Corporate Government (local and state) 401(k) 401(k) 457 Stable Value/Other Stable Value (Sold across all market segments with a strong focus on Large Corporate) 401(k) 403(b) 457 Separate Account and Synthetic GICs * Offerings include administration services and investment options such as mutual funds, commingled trusts and separate accounts. Distribution: Unaffiliated distribution: Independent

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Voya Financial Launches Suite of Voya Health Savings and

Enroll in Your Employer's Plan Voya Retirement Insurance and Annuity Company Hours 8 a.m. to 9 p.m. ET Monday through Friday 888-311-9487Existing Plan Participants and Select AdvantageVoya Retirement Insurance and Annuity Company Hours 8 a.m. to 9 p.m. ET Monday through Friday 800-584-6001Nonqualified Deferred Compensation Account Holders Hours 8 a.m. to 9 p.m. ET Monday through Friday 833-486-9267Fixed/Variable Account HoldersReliaStar Life Insurance Company Hours 9 a.m. to 7 p.m. ET Monday through Friday 877-884-5050Existing Plan Participants and Select AdvantageOpen an Account---> Hours 8 a.m. to 6 p.m. ET Monday through Friday 844-576-8692 Small-Mid Corporate Plans Hours 8 a.m. to 9 p.m. ET Monday through Friday 866-481-3653, Option 4Large-Mega Corporate Plans Hours 8 a.m. to 5 p.m. ET Monday through Friday 844-230-8692Nonqualified Deferred Compensation Hours 8 a.m. to 9 p.m. ET Monday through Friday 866-481-3653, Option 4Tax Exempt Hours 8 a.m. to 9 p.m. ET Monday through Friday 800-584-6001 Group Life, Supplemental Health and Disability Insurance CustomersVisit voya.com/claims to manage your claim or find product-specific contact information. For general questions not specific to claims, call: 800-955-7736Health Account Solutions CustomersFor general questions about Voya tax-advantaged accounts offered through your employer, such as Health Savings Account (HSA), Flexible Spending Accounts (FSA), Commuter Benefits Accounts or similar, please call: 833-232-4673 Voya Investment Management Contact Us Mutual Funds College Savings Tomorrow's Scholar 529 College Savings - IADvisor 529 Investment Capabilities Senior Loan Advisory Program Pomona Investment Fund -->Individual Investors - Shareholder Services Hours: 9:00 a.m. to 7:00 p.m. ET Monday through Friday 800-992-0180Financial Professionals -

Voya Scholars for Mental Health

Voya Selected as New Service Provider for New Mexico PERA SmartSave Deferred Compensation Plan WINDSOR, Conn.--(BUSINESS WIRE)--Voya Financial, Inc. (NYSE:VOYA), announced today that its Retirement business has been selected as the new recordkeeper for the New Mexico Public Employees Retirement Association (PERA) SmartSave Deferred Compensation Plan, which is a supplemental 457(b) retirement plan.This voluntary retirement savings plan is eligible to state, county and municipal employees in New Mexico, which includes police officers, fire fighters, judges and legislators, for example. Participants have the option to save with pre-tax dollars or elect to contribute to a Roth 457(b) using after-tax dollars. As of Sept. 30, 2019, the New Mexico PERA SmartSave Deferred Compensation Plan had more than 22,000 participants representing approximately $632 million in assets under administration. The plan transitioned to Voya at the beginning of Oct. 2019.“We are thrilled the Public Employees Retirement Board of New Mexico has placed its trust in Voya and selected us as the new recordkeeper for its supplemental 457(b) retirement plan,” said Heather Lavallee, president of Tax-Exempt Markets for Voya’s Retirement business. “Public employees — such as police officers, fire fighters and lawmakers — are the backbones of their communities. We look forward to a long relationship with New Mexico PERA and helping its members plan, invest and protect their savings so they can retire better.”As part of its commitment to advancing the retirement readiness of all Americans, Voya will provide plan members with localized support and access to industry-leading educational tools and resources. These include Voya’s myOrangeMoney® retirement-income-estimating capabilities and participant website experience, as well as communication and education programs designed to engage and motivate employees to save and achieve their financial wellness needs.“The Public Employees Retirement Association has a responsibility to help New Mexico’s public employees build a secure financial future, and our supplemental 457(b) plan is a great option to help our members put aside additional retirement dollars for tomorrow,” said Wayne Propst, executive director, Public Employees Retirement Association of New Mexico. “Through our new partnership with Voya Financial, we’re excited to provide our members with access to easy-to-use digital tools, educational materials and professional advice to help them achieve the retirement they always envisioned for themselves.”Voya Financial’s Retirement business serves clients of all sizes and across all sectors, including employers in the government and other tax-exempt retirement plan markets. As a leader and advocate for greater retirement readiness, Voya Financial is committed. Voya MAP Select, Voya Framework. Voya Custom Choice II, Voya Retirement Choice II, Voya Framework. Voya Retirement Choice II, Voya Retirement Plus II, Voya Framework. Voya Retirement Choice II, Voya Retirement Plus II, Voya Framework. RetireFlex-SA, RetireFlex-MF, Voya Health Reserve Account, Voya Framework. Recordkeeping Business: Small-Mid

Voya Financial Launches Suite of Voya Health Savings and Spending

Its entry in the website for OFX Connectivity for Financial Institutions website at this address . I called Voya Customer Service yesterday and the agent didn't know what Quicken was and then tried to give me stock answers from Voya website about how to set up accounts in Quicken and troubleshooting by deleting the Voya accounts and then reentering, which won't work because Voya Institutional Plan Services (with or without the zzz- prefix) is no longer on the accounts list. I couldn't get the agent to escalate the call to a manager, but she did complete a ticket on which I spelled out the financial partners website that Voya needs to enter the correct information. More customers need to call Voya and ask that Voya correct its information on the OFX financial partner website above in order to get this fixed. Be insistent and it may get done sooner rather than later. (PS while I use a Mac I'm fairly sure the same problem is occurring with Windows users.) 1 NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭ Q user since February, 1990. DOS Version 4Now running Quicken Windows Subscription, Business & PersonalRetired "Certified Information Systems Auditor" & Bank Audit VP0 KRSheth Quicken Windows Subscription Member So, I was a Quicken user for many years, before they switched to yearly subscription model. Downloading transactions from Voya was a chronic problem, and I went thru' the same experience (Quicken telling me it is Voya issue, Voya declaring ignorance). Eventually I stopped using Quicken. -1 Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭ What the answer said - the ZZZ indicates that Voya Retirement has terminated their contract for Quicken services 1 Chris_QPW Quicken Windows Subscription Member ✭✭✭✭ That is a big disappointment that Voya has elected not to support Quicken. In another thread, I have reported issues I am having connecting Quicken to Wealthfront too. Surprisingly - I had no difficulty connecting couple of free software to any of the financial institutions. One would expect paid software to be better.For what it is worth, I have tried a few of the programs out there and

Voya Financial - Voya selected as new Health Savings Account provider

To delivering on its vision to be America’s Retirement Company® and on its mission to make a secure financial future possible — one person, one family, one institution at a time.About Voya Financial®Voya Financial, Inc. (NYSE:VOYA), helps Americans plan, invest and protect their savings — to get ready to retire better. Serving the financial needs of approximately 13.8 million individual and institutional customers in the United States, Voya is a Fortune 500 company that had $8.5 billion in revenue in 2018. The company had $560 billion in total assets under management and administration as of June 30, 2019. With a clear mission to make a secure financial future possible — one person, one family, one institution at a time — Voya’s vision is to be America’s Retirement Company®. Certified as a “Great Place to Work” by the Great Place to Work® Institute, Voya is equally committed to conducting business in a way that is socially, environmentally, economically and ethically responsible. Voya has been recognized as one of the 2019 World’s Most Ethical Companies® by the Ethisphere Institute; as a member of the Bloomberg Gender Equality Index; and as a “Best Place to Work for Disability Inclusion” on the Disability Equality Index by Disability:IN. For more information, visit voya.com. Follow Voya Financial on Facebook, LinkedIn and Twitter @Voya. Media: Bill Sutton Voya Financial Office: (860) 580-2626 Cell: (315) 373-9685 [email protected]

Health Flexible Spending Accounts - Voya

Appreciated. 0 @tfanguyThanks for the update. It could be that they're experiencing issues currently with the information you've provided. If that is the case there's not much to do besides wait for the connection to be repaired unfortunately. Hopefully if they're aware of the issue already it shouldn't take too much longer for it to be repaired. Let us know if you are able to find out any additional information.Thanks,Quicken Francisco 0 I just started to have issues downloading transactions from Voya to Quicken. Quick has been of no help and so far a chat with Voya support has not produced results. 0 Hayesjw Quicken Mac Subscription Member ✭✭ I am having this problem too with Voya. Just started happening yesterday, after their serves were down over the weekend. No help from Voya support but I alerted them to the issue. 0 NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭ "The Voya help desk tells me quicken direct connect is supported by my employer. "I don't know if this is an outright lie ... or monumental stupidity by Voya.Your employer has NOTHING to do with the account download type. That's entirely between Yoya and Quicken/Intuit.And, at least in the US, virtually all (if not in fact all) investment institutions download via Direct Connect ... which further undermines Voya's statement.Most likely, Voya changed something on their end ... and is unwilling to "fess up" about it.[Update after a bit more research]Here's the FIDIR.TXT entry for Voya:NOTE the zzz prefix before the name.That means that VOYA decided to no longer support downloads into Q. That Voya is no longer a "Participating Financial Institution"So, the statement by the Voya Help Desk can now definitively be classified as a lie, as it was Voya's actions that caused this and nothing that your employer did ... as this impacts ALL employers that use Voya.Go bug your employer to switch your plan to a financial institution that does support Quicken. Vanguard and Fidelity NetBenefits are 2 that immediately come to mind, but there are MANY others. Q user since February, 1990. DOS Version 4Now running Quicken Windows Subscription,

Voya Health Savings and Spending Accounts

This email to Voya. I suggest others do the same. "I called your support line earlier this week regarding difficulty downloading Voya transactions into my Quicken program. This functionality is very important to me, and a number of other users who are posting their frustration of Voya on the Quicken user support website. See -- Please let me know when this functionality will be restored and that you are aware of the issue that has occurred since 3/19/21." 0 The "zzz - " in front of the Voya Institutional Services is very similar to what happened when USAA decide to sell off their investment arm to Schwab and Victory Capital. Months before the deal actually took place, USAA shut down the investments interface to Quicken and the "zzz - " was added to the front of the institution name in Quicken. I was stuck with manually updating transactions into five different accounts under two different logins. Victory Capital doesn't support Quicken so I was able to close one account and send it over to Schwab who does. Still have to do it for three more. Here's an idea: TD Ameritrade does support Quicken. Maybe shift Voya dollars to the allowed TD Ameritrade self-directed account? 0 tfanguy Quicken Windows Subscription Member ✭✭ Thanks for all the input. Yesterday morning it worked (i downloaded transactions). Then at lunch time it stopped working. I tried to reset the account and found that Voya Inst Plan is not even on the list of service providers! I sent a email this morning to Voya demanding an answer as you have suggested. 0 lobuem Quicken Mac Subscription Member ✭✭ This sounds like Quicken removed the Institutional Plan Services entry. Voya still insists that they support Quicken, their instructions say to choose Voya Institutional Plan Services. This maps to Voyaretirementplans.com, which is redirected to my.voya.com. The only Quicken choice maps to voya.com which is incorrect. I had it working for years, then all of a sudden on 3/25 I get an error in Quicken that Downloads have been disabled. Voya insists they did no such thing. I. Voya MAP Select, Voya Framework. Voya Custom Choice II, Voya Retirement Choice II, Voya Framework. Voya Retirement Choice II, Voya Retirement Plus II, Voya Framework. Voya Retirement Choice II, Voya Retirement Plus II, Voya Framework. RetireFlex-SA, RetireFlex-MF, Voya Health Reserve Account, Voya Framework. Recordkeeping Business: Small-Mid Voya MAP Select, Voya Framework. Voya Custom Choice II, Voya Retirement Choice II, Voya Framework Voya Retirement Choice II, Voya Retirement Plus II, Voya Framework. RetireFlex-SA, RetireFlex-MF, Voya Health Reserve Account, Voya Framework. Recordkeeping Business: Small-Mid Corporate. Large Corporate. Government (local and state) 401(k) 401

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Voya identifies new health and wealth needs of health care

VP0 KRSheth Quicken Windows Subscription Member That is a big disappointment that Voya has elected not to support Quicken. In another thread, I have reported issues I am having connecting Quicken to Wealthfront too. Surprisingly - I had no difficulty connecting couple of free software to any of the financial institutions. One would expect paid software to be better. 0 This content has been removed. Frankx Quicken Windows Subscription SuperUser ✭✭✭✭✭ On the Voya issue - I believe that (at least) some of the institutional plans that Voya administers are still on the current FIDIR listing (and there are a lot of them). That doesn't necessarily mean that every Voya related account can be downloaded, but the fact that a plan specifically references Quicken, as shown above, leads me to believe that online services may be available. Frankx Quicken Home, Business & Rental Property - Windows 10-Home Version - -- - Quicken User since 1984 - - - - If you find this reply helpful,please click "Helpful" (below), so others will know! Thankyou. -0 mtmurdock Quicken Windows Subscription Member ✭✭ What the question said. 0 NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭ Q user since February, 1990. DOS Version 4Now running Quicken Windows Subscription, Business & PersonalRetired "Certified Information Systems Auditor" & Bank Audit VP1 NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭ If Voya were merely "reconfiguring their servers", they wouldn't have needed to tell Q that they were dropping support for Q ... which is what the zzz prefix indicates. Q user since February, 1990. DOS Version 4Now running Quicken Windows Subscription, Business & PersonalRetired "Certified Information Systems Auditor" & Bank Audit VP0 I have been unable to update two Voya Institutional Plan Services accounts since 3/19. I have spoken to Quicken Support and they state that the problem is on Voya's end, and I believe them, since Voya Institutional Plan Services no longer appears as a supported financial institution on the list of accounts. According to Quicken, customers need to call Voya Customer Services and ask to escalate the call to a Manager, and explain that Voya needs to update

Voya Health Account Solutions - Harvard Pilgrim Health Care

Tfanguy Quicken Windows Subscription Member ✭✭ Since the new year I have have been unable to download transactions or quotes for my retirement account at Voya. I have talked to Voya several times who have said they are looking into it. No solution yet. Does anyone else have this issue? I am getting the dreaded OL-293-A error that I have seen posted around June of 2020. Seems this issue is back (at least for me). 1 Best Answer tfanguy Quicken Windows Subscription Member ✭✭ Tried it this morning and it WORKED! Only took 3 months. Voya Inst Plan Services reappeared on the list of available financial institutions this morning. Put in my ID and password and it downloaded 120 days of transactions. 2 «12»Answers Hello@tfanguy Thankyou for reaching out on the community and telling us about your issue. I doapologize for the issue you're having. I'm wondering here what might be causing it since I don't believe I've seen any other users have any difficulty with Voya recently. To start off here have you taken a look at the error article for the issue? If not I would recommend taking a look at it and see if we're able to make any progress. you get a chance let us know how it goes and if you're able to change anything. If not we'll see what we can try next.Thanks,QuickenFrancisco 0 tfanguy Quicken Windows Subscription Member ✭✭ Hi, Yes, I have deactivated and re-actived numerous times. No success. I have ran the quicken file validation tool which fixed a few errors. Still no success. To access my account I am required to use my username with my employer suffix. i.e. "myusername@employer". Quicken finds my accounts on the Voya Inst Plan site, it just is unable to update balances, download transactions, and download quotes. The Voya help desk tells me quicken direct connect is supported by my employer. They say they are still looking into the issue. It's just really strange that it worked perfectly fine all of last year and now it does not. Any suggestions / ideas are very much. Voya MAP Select, Voya Framework. Voya Custom Choice II, Voya Retirement Choice II, Voya Framework. Voya Retirement Choice II, Voya Retirement Plus II, Voya Framework. Voya Retirement Choice II, Voya Retirement Plus II, Voya Framework. RetireFlex-SA, RetireFlex-MF, Voya Health Reserve Account, Voya Framework. Recordkeeping Business: Small-Mid Voya MAP Select, Voya Framework. Voya Custom Choice II, Voya Retirement Choice II, Voya Framework Voya Retirement Choice II, Voya Retirement Plus II, Voya Framework. RetireFlex-SA, RetireFlex-MF, Voya Health Reserve Account, Voya Framework. Recordkeeping Business: Small-Mid Corporate. Large Corporate. Government (local and state) 401(k) 401

Voya Health Account Solutions Consumer Guide

Need a way to add an entry to the list that uses my.voya.com and I think it will then work. 0 Chris_QPW Quicken Windows Subscription Member ✭✭✭✭ This sounds like Quicken removed the Institutional Plan Services entry. Voya still insists that they support Quicken, their instructions say to choose Voya Institutional Plan Services. This maps to Voyaretirementplans.com, which is redirected to my.voya.com. The only Quicken choice maps to voya.com which is incorrect.I had it working for years, then all of a sudden on 3/25 I get an error in Quicken that Downloads have been disabled. Voya insists they did no such thing.I need a way to add an entry to the list that uses my.voya.com and I think it will then work.Voya LAUSD 457b Deferred Comp Plan maps to my.voya.com, but I doubt that will do you any good. It isn't Quicken Inc that changes this list, it is Intuit, which Quicken Inc pays for this service. Voya and Intuit have to hash this out. You can't change the list. 0 Thank you for all the instructions, comments, ect. An absolute nightmare that I won't bother calling as I did this last time. This really sucks 1 This discussion has been closed. Categories All Categories27 Announcements171 Alerts, Online Banking & Known Product Issues15 Product Alerts709 Welcome to the Community!595 Before you Buy1.2K Product Ideas49.2K Quicken Classic for Windows15.2K Quicken Classic for Mac981 Quicken Mobile769 Quicken on the Web22 The Community Meetup Newsletter

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User3387

We are a leading provider of retirement solutions in the United States. Our distribution footprint is broad with approximately 2,200 affiliated representatives, thousands of non-affiliated advisors, agents, and third party administrators, and institutional sales teams.--> Our Wealth Solutions segment is focused on meeting the needs of individuals in preparing for and sustaining a secure retirement through employer-sponsored plans and services, as well as through individual retirement accounts and comprehensive financial product offerings and planning and advisory services. We are well positioned in the marketplace, with our industry-leading Workplace Retirement Plans business and our Retail Wealth Management business. 4Q’24 Wealth Solutions Adjusted Operating Earnings before Income Taxes, TTM of $873mm1,2 Note: Pre-tax. Excludes Adjusted Operating Earnings attributable to Corporate. Adjusted Operating Earnings is a non-GAAP financial measure. Information regarding this non-GAAP financial measure, and a reconciliation to most comparable U.S. GAAP measure, is provided in the “Reconciliations” section of the Quarterly Investor Supplement. Excludes Notable items excess alts/prepays and DAC unlocking. Objective: Improve returns by re-pricing our Institutional Retirement Plans and capitalizing on our access to plan participants by developing long-term relationships and providing individual retail solutions.--> Performance dashboard: Excludes Notable items excess alts/prepays and DAC unlocking--> Institutional Retirement Plans Products Product/ Service Model AUM/AUA (as of December 31, 2015)--> Key Market Segments/Product Lines Primary Defined Contribution Plan Tax Code Core Products Full Service Plans $96.7 Billion --> Small-Mid Corporate K-12 Education Higher Education Healthcare & Other Non-Profits Government (local and state) 401(k) 403(b) 403(b) 403(b) 457 Voya MAP Select, Voya Framework Voya Custom Choice II, Voya Retirement Choice II, Voya Framework Voya Retirement Choice II, Voya Retirement Plus II, Voya Framework Voya Retirement Choice II, Voya Retirement Plus II, Voya Framework RetireFlex-SA, RetireFlex-MF, Voya Health Reserve Account, Voya Framework Recordkeeping Business $191.8 Billion --> Small-Mid Corporate Large Corporate Government (local and state) 401(k) 401(k) 457 Stable Value/Other Stable Value (Sold across all market segments with a strong focus on Large Corporate) 401(k) 403(b) 457 Separate Account and Synthetic GICs * Offerings include administration services and investment options such as mutual funds, commingled trusts and separate accounts. Distribution: Unaffiliated distribution: Independent

2025-04-19
User7863

Enroll in Your Employer's Plan Voya Retirement Insurance and Annuity Company Hours 8 a.m. to 9 p.m. ET Monday through Friday 888-311-9487Existing Plan Participants and Select AdvantageVoya Retirement Insurance and Annuity Company Hours 8 a.m. to 9 p.m. ET Monday through Friday 800-584-6001Nonqualified Deferred Compensation Account Holders Hours 8 a.m. to 9 p.m. ET Monday through Friday 833-486-9267Fixed/Variable Account HoldersReliaStar Life Insurance Company Hours 9 a.m. to 7 p.m. ET Monday through Friday 877-884-5050Existing Plan Participants and Select AdvantageOpen an Account---> Hours 8 a.m. to 6 p.m. ET Monday through Friday 844-576-8692 Small-Mid Corporate Plans Hours 8 a.m. to 9 p.m. ET Monday through Friday 866-481-3653, Option 4Large-Mega Corporate Plans Hours 8 a.m. to 5 p.m. ET Monday through Friday 844-230-8692Nonqualified Deferred Compensation Hours 8 a.m. to 9 p.m. ET Monday through Friday 866-481-3653, Option 4Tax Exempt Hours 8 a.m. to 9 p.m. ET Monday through Friday 800-584-6001 Group Life, Supplemental Health and Disability Insurance CustomersVisit voya.com/claims to manage your claim or find product-specific contact information. For general questions not specific to claims, call: 800-955-7736Health Account Solutions CustomersFor general questions about Voya tax-advantaged accounts offered through your employer, such as Health Savings Account (HSA), Flexible Spending Accounts (FSA), Commuter Benefits Accounts or similar, please call: 833-232-4673 Voya Investment Management Contact Us Mutual Funds College Savings Tomorrow's Scholar 529 College Savings - IADvisor 529 Investment Capabilities Senior Loan Advisory Program Pomona Investment Fund -->Individual Investors - Shareholder Services Hours: 9:00 a.m. to 7:00 p.m. ET Monday through Friday 800-992-0180Financial Professionals -

2025-04-12
User4771

Its entry in the website for OFX Connectivity for Financial Institutions website at this address . I called Voya Customer Service yesterday and the agent didn't know what Quicken was and then tried to give me stock answers from Voya website about how to set up accounts in Quicken and troubleshooting by deleting the Voya accounts and then reentering, which won't work because Voya Institutional Plan Services (with or without the zzz- prefix) is no longer on the accounts list. I couldn't get the agent to escalate the call to a manager, but she did complete a ticket on which I spelled out the financial partners website that Voya needs to enter the correct information. More customers need to call Voya and ask that Voya correct its information on the OFX financial partner website above in order to get this fixed. Be insistent and it may get done sooner rather than later. (PS while I use a Mac I'm fairly sure the same problem is occurring with Windows users.) 1 NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭ Q user since February, 1990. DOS Version 4Now running Quicken Windows Subscription, Business & PersonalRetired "Certified Information Systems Auditor" & Bank Audit VP0 KRSheth Quicken Windows Subscription Member So, I was a Quicken user for many years, before they switched to yearly subscription model. Downloading transactions from Voya was a chronic problem, and I went thru' the same experience (Quicken telling me it is Voya issue, Voya declaring ignorance). Eventually I stopped using Quicken. -1 Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭ What the answer said - the ZZZ indicates that Voya Retirement has terminated their contract for Quicken services 1 Chris_QPW Quicken Windows Subscription Member ✭✭✭✭ That is a big disappointment that Voya has elected not to support Quicken. In another thread, I have reported issues I am having connecting Quicken to Wealthfront too. Surprisingly - I had no difficulty connecting couple of free software to any of the financial institutions. One would expect paid software to be better.For what it is worth, I have tried a few of the programs out there and

2025-04-25

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