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You may be required to generate log files as part of your troubleshooting with XSplit Support. Here's how it's done within the XSplit VCam app.The option to Upload Log Files in-app will only apply to XSplit Accounts that are non-Team License holders. If your account's XSplit License was given to you by your organization through Team Licensing, please notify Support, so they can provide an alternative way to generate the required log files.Check that the XSplit License under your account is NOT a Team License. If your account has a Team License, please refer to the note above for more details.If your account does not have a Team License, you may proceed to the next step.Next, click the Down Arrow next to your Account name at the top-left corner of the XSplit VCam app, then select Upload Log Files.XSplit VCam will start generating the required logs.Once done, click the clipboard icon next to the generated link to copy the URL. You can then paste and give this URL to support for further checking. Updated on: 12/08/2022. Download Xsplit Vcam. 0 Comments XSplit VCam 0ld Versions: Select V rsion XSplit VCam .1602 XSplit VCam .1601 Filename: XVCInstaller.1602.exe XSplit VCam .1601; Download Page; XSplit VCam .1601. Start Download. Security Status. To keep our website clean and safe please report any issues XSplit VCam .1404. Descargar. XSplit VCam .1602. Fecha Publicado: 16 feb. 2025 (hace 5 a os) Descargar. XSplit VCam .1601. Fecha XSplit VCam .0504. Date released: (2 years ago) Download. XSplit VCam .3103. Date released: (2 years ago) XSplit VCam .1601. Date XSplit VCam .1404. XSplit VCam .1602. Fecha Publicado: 16 feb. 2025 (hace 4 a os) Descargar. XSplit VCam .1601. Fecha Publicado: 19 jun. XSplit VCam .1404. Descargar. XSplit VCam .1602. Fecha Publicado: 16 feb. 2025 (hace 5 a os) Descargar. XSplit VCam .1601. Fecha Publicado: 19 jun. 2025 XSplit VCam .1404. XSplit VCam .1602. Fecha Publicado: 16 feb. 2025 (hace 4 a os) Descargar. XSplit VCam .1601. Fecha Publicado: 19 jun. 2025 (hace 5 a os) There will be some cases that the Technical Support staff will request a memory dump from you to help diagnose the cause of the issue. Automatically generated Crash/Memory Dump Manually creating a crash/memory dump file using Task Manager Automatically generated Crash/Memory DumpsA crash or memory dump file will be automatically generated when the XSplit Broadcaster or XSplit VCam app crashes or abruptly closes unintentionally.Locate your app's CrashDump folder by going to these directories in Windows File Explorer:XSplit Broadcaster's CrashDump folder will be in this directory: %ProgramData%\XSplit\Broadcaster\XSplit VCam's CrashDump folder will be in this directory: %ProgramData%\XSplit\VCam\You can enter these addresses on the address bar on Windows File Explorer.Check the contents of the CrashDump folder to verify that the dump files were generated:For XSplit Broadcaster, the dump files will be named XSplit.Core.exe.(number).dmp.For XSplit VCam, the dump files will be named XSplitVCam.exe.(number).dmp.Go back to the directory where the CrashDump folder is located. You will need to compress this folder into a .zip file so it will be easier to send to the Support Team.Windows 10: Right-click on the CrashDump folder, go to Send to then select Compressed (zipped) folder.Windows 11: Right-click on the CrashDump folder, then select Compress to ZIP file.Manually creating a crash/memory dump file using Task ManagerReproduce the issue/crash on the XSplit application that you are using.Go to Start > Run or press the Windows Key + R on your keyboard.On the Run prompt, type taskmgr, hold down the Ctrl and Shift keys then click OK to run it as an administrator.On the Details tab, look for your XSplit app process then right-click on it and select Create Dump File.For XSplit Broadcaster, look for the XSplit.Core.exe process.For XSplit VCam, look for the XSplitVCam.exe process.On Windows 8 and 10, you may need to click on More Details to show this view.A dialogue box will appear with the location of the saved dump file. Click OK and close Task Manager.You can find the saved dump file on %AppData%\Local\Temp location.The created dump file will be too large to attach through email or the Support chat window. Compress the dump file to a .ZIP/.RAR file then upload it to a file-sharing service such as Dropbox or Google Drive.Send the file sharing download link to Support.Updated on: 07/11/2023Comments
You may be required to generate log files as part of your troubleshooting with XSplit Support. Here's how it's done within the XSplit VCam app.The option to Upload Log Files in-app will only apply to XSplit Accounts that are non-Team License holders. If your account's XSplit License was given to you by your organization through Team Licensing, please notify Support, so they can provide an alternative way to generate the required log files.Check that the XSplit License under your account is NOT a Team License. If your account has a Team License, please refer to the note above for more details.If your account does not have a Team License, you may proceed to the next step.Next, click the Down Arrow next to your Account name at the top-left corner of the XSplit VCam app, then select Upload Log Files.XSplit VCam will start generating the required logs.Once done, click the clipboard icon next to the generated link to copy the URL. You can then paste and give this URL to support for further checking. Updated on: 12/08/2022
2025-03-28There will be some cases that the Technical Support staff will request a memory dump from you to help diagnose the cause of the issue. Automatically generated Crash/Memory Dump Manually creating a crash/memory dump file using Task Manager Automatically generated Crash/Memory DumpsA crash or memory dump file will be automatically generated when the XSplit Broadcaster or XSplit VCam app crashes or abruptly closes unintentionally.Locate your app's CrashDump folder by going to these directories in Windows File Explorer:XSplit Broadcaster's CrashDump folder will be in this directory: %ProgramData%\XSplit\Broadcaster\XSplit VCam's CrashDump folder will be in this directory: %ProgramData%\XSplit\VCam\You can enter these addresses on the address bar on Windows File Explorer.Check the contents of the CrashDump folder to verify that the dump files were generated:For XSplit Broadcaster, the dump files will be named XSplit.Core.exe.(number).dmp.For XSplit VCam, the dump files will be named XSplitVCam.exe.(number).dmp.Go back to the directory where the CrashDump folder is located. You will need to compress this folder into a .zip file so it will be easier to send to the Support Team.Windows 10: Right-click on the CrashDump folder, go to Send to then select Compressed (zipped) folder.Windows 11: Right-click on the CrashDump folder, then select Compress to ZIP file.Manually creating a crash/memory dump file using Task ManagerReproduce the issue/crash on the XSplit application that you are using.Go to Start > Run or press the Windows Key + R on your keyboard.On the Run prompt, type taskmgr, hold down the Ctrl and Shift keys then click OK to run it as an administrator.On the Details tab, look for your XSplit app process then right-click on it and select Create Dump File.For XSplit Broadcaster, look for the XSplit.Core.exe process.For XSplit VCam, look for the XSplitVCam.exe process.On Windows 8 and 10, you may need to click on More Details to show this view.A dialogue box will appear with the location of the saved dump file. Click OK and close Task Manager.You can find the saved dump file on %AppData%\Local\Temp location.The created dump file will be too large to attach through email or the Support chat window. Compress the dump file to a .ZIP/.RAR file then upload it to a file-sharing service such as Dropbox or Google Drive.Send the file sharing download link to Support.Updated on: 07/11/2023
2025-03-28Latest Version XSplit VCam AI 2.0.253 Operating System Windows 7 64 / Windows 8 64 / Windows 10 64 / Windows 11 User Rating Click to vote Author / Product SplitmediaLabs, Ltd. / External Link Filename XSplit_VCam_4.1.2306.2801.exe Sometimes latest versions of the software can cause issues when installed on older devices or devices running an older version of the operating system.Software makers usually fix these issues but it can take them some time. What you can do in the meantime is to download and install an older version of XSplit VCam 4.1.2306.2801. For those interested in downloading the most recent release of XSplit VCam AI or reading our review, simply click here. All old versions distributed on our website are completely virus-free and available for download at no cost. We would love to hear from youIf you have any questions or ideas that you want to share with us - head over to our Contact page and let us know. We value your feedback!
2025-03-31